Robert Cromer Email and Phone Number
West Palm Beach, FL, US
Robert Cromer's Location
West Palm Beach, Florida, United States, United States
Robert Cromer's Contact Details
Robert Cromer work email
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Robert Cromer personal email
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Robert Cromer phone numbers
About Robert Cromer
Leadership and Management Skills- Account planning, strategic direction, planning, budget management, organization development, and operations skills.- Adept at recruiting, coaching, mentoring, and retaining high performing sales, consulting managers, presales, software developers, project and program managers, and delivery consultants. - Customer trust and relationship building, client management, collaboration, complex problem-solving, and facilitation skills. - Excellent communication skills (influence, technical, managerial, verbal, written, presentation).- Demonstrated abilities to increase revenue and recurring revenue, orders, profit, service offerings, and customer satisfaction ratings (NPS). Technical and Analytic Skills- Presales, sales support, scoping, value proposition, proposal development, contract negotiation, project planning and resource allocation.- Architecture, data architecture, data modelling, database and application migration, data warehouse, big data, business intelligence, analytics, SaaS, touchpoints, and loyalty/CRM.- IT operations, software development, solution implementation, data integration, application integration, and customer success across multiple industry verticals. - Project management, program management, and project/relationship recovery skills. - Strong attention to people, process, and tools to maximize software and deliverable quality while minimizing timelines and risks.
Robert Cromer's Current Company Details
Robert Cromer Work Experience Details
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Working On My Golf Game...Self-EmployedWest Palm Beach, Fl, Us
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Global Program DirectorHcltech Sep 2023Noida, Uttar Pradesh, In
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Senior Director - Americas Professional Services Business DevelopmentTibco Mar 2021 - Sep 2023Santa Clara, California, Us• Lead TIBCO Professional Services Business Development for Americas Region (Canada, US, LATAM) with eight direct reports. • Responsible for selling professional services engagements for project management, architectural services, managed services, implementation services, and customer education leveraging TIBCO’s on-premise, public cloud, and private cloud solutions. Key enabling technologies: BW5/6, BWCE, TCI, TDV, EBX, Spotfire, Data Science, Statistica, WebFOCUS, Data Migrator, Mashery, Kafka, and BPM.Notable Accomplishments- Exceeded $50M in consulting and customer education bookings. - Over 500 customer work orders signed.- Selected and attended Vista Equity Partners Go-To-Market Success BPSS training. -
Vice President - Federal And East Area Professional ServicesTibco Jul 2020 - Mar 2021Santa Clara, California, Us• Led business development, presales, and delivery functions for US Federal and East region (eastern Canada, eastern US) sales territories. • Key client engagement with Citizens Bank Chief Data Officer and key direct reports. Notable Accomplishments: - Exceeded East/Federal region professional services revenue objectives for Q3/2020 and Q4/2020. - Successfully completed complex conversion of Cognos, OBIEE, and FOCUS using SQL Server, Oracle, and Teradata to WebFOCUS/AWS Redshift for Citizens Bank.
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Vice President - Global Retail PracticesNcr Corporation Jan 2018 - Mar 2020Atlanta, Georgia, Us• Dual responsibility leading retail teams (e.g., self-scan, self-checkout, mobile shopping, loyalty, Point of Sale, etc.) and agile software engineering and product strategy of COE owned B2B and B2C software products leveraging Microsoft’s Azure cloud and software development product portfolio. Edge device virtualization using Amazon Web Services (AWS) and application and data integration via custom API development leveraging Google Cloud Platform (GCP) and Azure. • Defined vision, strategy, developed business plans and service delivery initiatives, managed budgets, and built consensus with company executives and NAMER, EMEA, APAC, and CLA sales and Professional Services leaders. • Key client engagement and managed project managers, program managers, consultants, and software engineers with concentrations in US, India, Philippines, Czech Republic, Australia, and Israel. Notable Accomplishments: - Extended and cloud enabled key legacy retail solutions leveraging Azure, AWS, and Google Cloud.- Created innovative methods, reporting tools, KPIs, and visualization dashboard for project estimating and tracking. - Improved product release quality for NCR's largest retail customer's self-checkout over 230%.- Reduced customer escalations over 40% and reduced software defects over 27%. -
Director - Azure Advanced Workloads - AsiaMicrosoft Jun 2016 - Jan 2018Redmond, Washington, Us• Led Data and Artificial Intelligence (AI) Global Black Belt (Microsoft cloud engineering and product management field advocates) technical presales, sales specialists, and Landing Lead roles for Asia region and led Azure public cloud Global Black Belt technical presales team focused on IT strategy and digital transformation of high potential accounts, corporate accounts, and enablement of key partners using webinars, workshops, and proof of concept engagements. • Responsible for key customer engagement and recruiting, hiring, onboarding, training, team certification, and managing highly skilled technical experts based in Korea, Japan, China, Hong Kong, Taiwan, Singapore, Australia, New Zealand, and India. Based in Singapore with extensive travel to all major Asian countries. • Developed knowledge and insight for presales activity, partner enablement, and recruiting for Azure advanced cloud workloads (e.g., hybrid storage, IOT, AI, High Performance Computing, (HPC) Gaming, Blockchain, Advanced Analytics, database migration, etc.). Maintained core knowledge of competitive offerings from Google Cloud Platform (GCP) and Amazon Web Services (AWS).• Customer facing, subject matter expert for data, analytics, and database migration.Notable Accomplishments: - Exceeded Azure revenue and key customer new account objectives.- Interim sales leader for Southeast Asia/Korea (SEAK) team. - Conceived, sponsored, and organized direct Linux, open source, development training program.- Jointly presented AI enablement strategy to Microsoft Asia Executive Leadership Team. -
Vp And Gm, Software And Professional Services (Ps), North AmericaDiebold Nixdorf Software May 2015 - Dec 2015North Canton, Ohio, Us• Led software and consulting sales, business development, project management, and consulting associates for all retail banking (ATM) and retail solutions for North America. • Responsible for sales, account management, presales, contract negotiation, project management, and project staffing and delivery using local and Global Delivery Center associates in US, Poland, Czech Republic, and Germany. • Responsible for vision, strategy, budgets, profit, and loss (P&L), and financial forecasts for software, software maintenance, and professional services. Notable Accomplishments: - Met $16M software revenue and $26M consulting revenue objectives.- Direct management of key projects and relationships (e.g., JPMC, PNC, SECU, Capital One).- Key team member negotiating $25M contract renewal with largest US customer. -
Vp, Americas Professional ServicesTeradata Aug 2004 - May 2015San Diego, California, Us• Established vision, strategic direction and led Americas Region Professional Services (PS) team consisting of project managers, sales, industry and regional Directors, presales, and delivery consultants in US, Canada, India, Philippines, and Latin America for all industry verticals (e.g., Retail, Government, Financial, Healthcare, e-Commerce, Communications, Entertainment, Manufacturing, CPG, etc.).• Responsible for P&L, PMO, strategic planning, budgeting, service delivery, operations, project and program management, customer satisfaction, financial forecasting, associate utilization, pricing, bid reviews, partnership development, proposal development, negotiate contracts, and retention. • Developed content and provided insights for CEO, CFO, COO, and other executives during quarterly briefings. Developed content and presented to Teradata Board of Directors to provide insights into service delivery successes and planned initiatives. • Prepared and delivered briefings at annual sales kickoff events. Notable Accomplishments: - Responsible for growing annual consulting revenue from $80M to $330M and Customer Success revenue (ARR - Annual Recurring Revenue) from $4M to $85M. - Received Teradata Cares Award for top team (social outreach).- Successful M&A acquisition and integration of Claraview and Lunexa companies.- Monitor trends and created new strategic service offerings and go-to-market campaigns (e.g., Enterprise Architecture, Managed Services, Big Data, Business Intelligence, Analytics, and Data Warehouse as a Service (SaaS).- Established and sponsored Teradata PS college recruiting program.- Developed business cases and built five development centers in India and Philippines and presented at grand opening press conferences.- Repeated winner of Consulting Excellence awards (exceeded revenue and profit objectives).- Achieved less than .5% RED Projects status on portfolio of more than one thousand projects. -
Vp, Us Retail Professional ServicesTeradata Mar 1997 - Dec 2004San Diego, California, Us• Direct leadership of the US Retail team consisting of business consultants, software sales specialists, practice leaders, project managers, presales, and delivery consultants for retail, travel, and transportation verticals.• Responsible for revenue, profitability, leading, planning, budgeting, delivery fidelity, customer satisfaction, financial forecasting, associate utilization, retention, and recognition including monthly, quarterly, and annual operational and strategic planning presentations to company executives. Notable Accomplishments: - Exceeded personal billable targets and increasing revenue ($2M to $30M) and profit objectives in roles with increased responsibility (Architect, Associate Lead, Services Practice Lead, and Senior Services Practice Lead)- Winner of Best Team awards multiple times and winner of Best Global team in 2002. - Key presales lead for wins at Office Depot, Caesar’s Entertainment, Lowe’s, Publix, Home Depot, Macy’s and Yum Brands).- Implemented solutions that reduced slow moving inventory by over $600M for key retail customer.
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Director ItMacy'S Apr 1994 - Mar 1997New York, Ny, Us• Responsible for architects and software developers focused on technical middleware development, distributed applications capacity planning, and business intelligence and data warehouse implementations. Notable Accomplishments: - Led team that implemented Macy’s first data warehouse focused on merchandising using MicroStrategy and Oracle technologies.- Developed comprehensive benchmark to evaluate IBM, Teradata, and Oracle database performance and functionality.- Implemented automated custom single user sign-on for access to all authorized applications.- Developed and published guidelines for distributed application capacity planning. -
Senior Lead Consultant (Drt Systems)Deloitte Sep 1992 - Apr 1994Worldwide, Oo• Project leader and database developer for the redesign and implementation of the State of Mississippi unemployment insurance benefits system. • Lead consultant in technical transformation of Macy’s IT staff in new software development processes and technology. -
Principal Programmer/Associate ManagerNorthrop Grumman Feb 1990 - Sep 1992Falls Church, Va, Us• Resident, in-country leader for South Korea wide system deployment, training, development, enhancement, and support of the US Army’s highly available, mission critical Korean Intelligence Support System (KISS). (Top Secret/SCI clearance)• Solely responsible for client relationship with key US Army officers, Civil Service executives, and MITRE Corporation. Functioned as lead database technical expert as well as leading systems programming, networking, operations, security, project management, and QA senior technical experts. Notable Accomplishments: - Successful deployment of Phase Two and ongoing enhancement and support of US Army’s Top Secret, mission critical KISS platform. -
Systems EngineerIbm Jul 1988 - Feb 1990Armonk, New York, Ny, Us• Presales systems engineer responsible for solution presentations, demonstrations, and to install, maintain, and troubleshoot Rational Ada development environment hardware and software. • Provided technical training and consulting on large Ada software engineering projects and participated in the development of Ada prototypes and proof of concepts. -
Senior Database Consultant (Computer Corporation Of America)Xerox Jul 1985 - Jul 1988Norwalk, Connecticut, Us• Software and database developer for National Security Agency (NSA) database migration initiatives.• Lead software developer and database architect in the architecture, design, development, testing, deployment, and training of the Korean Intelligence Support System (KISS). • Assignments in Colorado and Hawaii. (Top Secret/SCI clearance).Notable Accomplishments: - Spent 60 days in South Korea successfully deploying, training, and providing initial support for Phase One of the US Army’s Top Secret, mission critical KISS platform. -
Systems Administrator/ProgrammerUnited States Air Force Aug 1979 - Jul 1985Randolph Afb, Tx, Us• Systems administrator for base data center mainframe systems and software developer for minicomputers used by USAF intelligence agencies. • Assignments in Louisiana, Florida, and South Korea. (Top Secret/SCI clearance)Notable Accomplishments: - Promoted to Senior Airman “below the zone” in 13 months normally attained in 36 months. - Promoted to Staff Sergeant in 3 years that was typically attained in 5 years.
Robert Cromer Skills
Data Warehousing
Professional Services
Business Intelligence
Enterprise Software
Business Analysis
Teradata
Data Integration
Enterprise Architecture
Saas
Etl
Solution Architecture
Data Modeling
Analytics
Cloud Computing
Business Intelligence
Crm
It Strategy
Data Warehouse Architecture
Solution Selling
Management
Databases
Customer Relationship Management
Database Design
Software As A Service
Pre Sales
Vendor Management
Big Data
Business Strategy
Robert Cromer Education Details
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University Of West FloridaComputer Programming Certificate -
Upper Iowa UniversityLiberal Arts
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Upper Iowa UniversityLiberal Arts
Frequently Asked Questions about Robert Cromer
What company does Robert Cromer work for?
Robert Cromer works for Self-Employed
What is Robert Cromer's role at the current company?
Robert Cromer's current role is Working on my golf game....
What is Robert Cromer's email address?
Robert Cromer's email address is cr****@****uth.net
What is Robert Cromer's direct phone number?
Robert Cromer's direct phone number is (800) 867*****
What schools did Robert Cromer attend?
Robert Cromer attended University Of West Florida, Upper Iowa University, Upper Iowa University.
What skills is Robert Cromer known for?
Robert Cromer has skills like Data Warehousing, Professional Services, Business Intelligence, Enterprise Software, Business Analysis, Teradata, Data Integration, Enterprise Architecture, Saas, Etl, Solution Architecture, Data Modeling.
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