Robert Cummings Email & Phone Number

New Hampshire, United States

Lead and manage a high-performing team of 13 direct reports, overseeing 38 apprentices and electricians.Accountable for the end-to-end management of project development and construction for residential and commercial projects, including solar, battery storage, electric vehicle charging, air source heat pumps, and domestic hot water systems.Developed and optimized comprehensive project workflows covering technical site visits, design and engineering, interconnection, permitting, quality assurance, procurement, and construction, enhancing project delivery efficiency and quality.Spearheaded a cultural transformation that improved employee morale and engagement, fostering a respectful and collaborative workplace environment, which contributed to enhanced team performance.Engaged cross-functionally within a 100% employee-owned, certified B-Corp, effectively managing stakeholder relationships and balancing the needs of co-owners, customers, and the community.Executed P&L management strategies, utilizing Microsoft Dynamics, Excel, and Teams for financial reporting, budgeting, and project management to drive operational efficiency.Conducted root cause analysis and process optimization initiatives to address operational challenges, resulting in continuous improvement and effective cost control.

Directly managed a team of 5 employees and oversaw an additional 25 indirect reports across two locations, ensuring operational excellence for Vermont and New Hampshire.Held full P&L responsibility, transforming an underperforming office into one of the top 50 nationally, achieving the second-best cost efficiency in the nation during the first two quarters of 2022.Drove significant performance improvements, achieving 10-25% growth in key metrics while successfully reducing employee attrition by 33% and doubling year-over-year sales.Conducted comprehensive data analysis using Tableau, Excel, and Google Sheets, creating custom dashboards and databases to monitor performance and optimize operations.Managed warehouse operations, including the ordering and distribution of materials, to ensure timely and efficient service delivery.Led a team of 3 Field Service Managers, enhancing technician performance and achieving a 50% increase in job satisfaction scores through targeted development initiatives.

Andover, Massachusetts, United States

Promoted from Operations Analyst to Operations Process Manager, overseeing the development and tracking of primary and secondary Operational Performance Indicators (OPIs) and Key Performance Indicators (KPIs) to drive business performance and operational efficiency.Managed a team of 8 staff members in the Operations Command Center, responsible for hiring, training, and performance management to enhance team effectiveness and operational excellence.Designed and implemented a digital learning curriculum and resources, along with a comprehensive compliance database and dashboard for Safety and Compliance, ensuring adherence to regulatory standards.Authored and developed over 20 Standard Operating Procedures (SOPs) for terminals and labor resources across North America, standardizing processes to improve operational consistency.Built custom databases and dashboards for demand forecasting, financial forecasting, logistical modeling, and headcount planning, leveraging data analysis to support strategic business objectives.Utilized advanced Google Sheets and Excel capabilities, including API querying, to enhance data analysis and reporting.Designed and managed much of the company’s supply chain schedule, including complex logistics from Pennsylvania to Maine, optimizing utility peak supply systems and international delivery patterns..