Robert Cundiff Email & Phone Number

Franklin Park, Illinois, United States

Chicago, Illinois, United States

•2022 Finished #2 in the country with Boost Mobile yearly Golden Ticket initiative•2022 1 of 8 Account Executives selected as part of Boost Mobiles "Next Level Leadership Program” (Boost has over 300 AE's across the country) •2022 1 of 17 employees in the country to be selected as part of "Project Genisus" GTM Launch Team•2021 Q1 Moved VAS% from under 13% to over 60% to lead Midwest•2021 Q2 & Q3 Top AE in Midwest in EBBP•2021 Q2 & Q3 Top AE in Midwest in UPP •2021 Only… Show more •2022 Finished #2 in the country with Boost Mobile yearly Golden Ticket initiative•2022 1 of 8 Account Executives selected as part of Boost Mobiles "Next Level Leadership Program” (Boost has over 300 AE's across the country) •2022 1 of 17 employees in the country to be selected as part of "Project Genisus" GTM Launch Team•2021 Q1 Moved VAS% from under 13% to over 60% to lead Midwest•2021 Q2 & Q3 Top AE in Midwest in EBBP•2021 Q2 & Q3 Top AE in Midwest in UPP •2021 Only Rep in History of Chicago to win Likewize/Boost Shield Top AE award Q2•2021 1 of 2 AE’s in Midwest responsible to Dealer Newsletter•2021 AE Specialist EBBP Chat Leader•2021 Only AE in All of West to be selected for (Rock Star) Denver Event Show less

•Recognized for forward thinking strategic partnership implementing Game-plan document to consistently outperform market in Sales Metrics and KPI•2020 Q1 Top 5 KPI Development Manager in IL market exceeding 125%•2019 YOY Territory growth 138% to market plan•2019 Q1 KPI Leader #1 KPI Development Manager in IL market 140%+ to market plan•2018, 2019, 2020 Chicago Market Apple Master•2018 Q1, Q2, Q3, and Q4 #1 KPI Development Manager in IL market over 150% to market… Show more •Recognized for forward thinking strategic partnership implementing Game-plan document to consistently outperform market in Sales Metrics and KPI•2020 Q1 Top 5 KPI Development Manager in IL market exceeding 125%•2019 YOY Territory growth 138% to market plan•2019 Q1 KPI Leader #1 KPI Development Manager in IL market 140%+ to market plan•2018, 2019, 2020 Chicago Market Apple Master•2018 Q1, Q2, Q3, and Q4 #1 KPI Development Manager in IL market over 150% to market plan•2017, 2018, 2019, 2020 #1 Development Manager 100% Training compliance increase of over 40% vs previous manager•2016 Identified as “Market Leader”, 1 of 4 Development Managers selected for “Doors For All” program, delivering over 20 new doors to market Show less

Greater Chicago Area

•Reduced Zero learners in markets from well over 300 to under 50 in under 4 months•Developed and implemented an aligned training plan “Certified Sales Maker” curriculum, instruction, and employee recognition program for region within 60 days of moving into the role. •Recognized as top ASR for market resulting in promotion to regional Sales Trainer•Delivered and “certified” over 1500+ new hires in Metro by T-Mobile channel resulting over 90% completion to new learners.•Conducted… Show more •Reduced Zero learners in markets from well over 300 to under 50 in under 4 months•Developed and implemented an aligned training plan “Certified Sales Maker” curriculum, instruction, and employee recognition program for region within 60 days of moving into the role. •Recognized as top ASR for market resulting in promotion to regional Sales Trainer•Delivered and “certified” over 1500+ new hires in Metro by T-Mobile channel resulting over 90% completion to new learners.•Conducted over 50 Account Service Representative ride alongs to assist in employee development and field sale KPI spikes (on average growth of 20% post training)•Delivered Inventory Management system training to 3 markets which included Adobe and in person training to nearly 300 dealer principals and managers in under 2 weeks Show less

Greater Chicago Area

•GTM launched 250+ stores in under 3 months•Market leader for sales process implementation for new hires•Consistently exceeded market trends and sales goals by over 30% •YTD 2014-2015 KPI 150%+ to goal over market expectation year over year•Market leader in training completion 95%+ compliance •Recognized as top ASR for market resulting in promotion to regional Sales Trainer

•Launched Prepaid Only Wholesale Master Dealers including establishing systems, training for account and field representatives, creation of an on-boarding document for new prepaid only sub-dealer locations, established sales and door growth goals, and while holding each Master Dealer accountable for regional and area expectations.•Collaborated with field sales and operations team to create and launch an all-encompassing Prepaid/Monthly4G New Door On-Boarding training deck.•Worked in… Show more •Launched Prepaid Only Wholesale Master Dealers including establishing systems, training for account and field representatives, creation of an on-boarding document for new prepaid only sub-dealer locations, established sales and door growth goals, and while holding each Master Dealer accountable for regional and area expectations.•Collaborated with field sales and operations team to create and launch an all-encompassing Prepaid/Monthly4G New Door On-Boarding training deck.•Worked in partnership with local field sales rolling out game plan to establish a solid protocol for new door on-boarding and deliver and trained Wholesale Field RepresentativesMetrics deep dive, analyze business trends and account opportunities on a daily basis•Assist accounts with growth in sales numbers, door count, and revenue potential•Drive sales by leading & developing T-Mobile sales operation specific to retail partner accounts.•Responsible for nine accounts within the Central region (Chicago, St. Louis, Detroit, etc..)•Develop account plans revolving around sales strategies and tactics, increasing per store activations, year-over-year growth, voice of the customer, distribution of new products, promotional offers, and other initiatives.•Strengthen communication among sales, engineering ,marketing, operation teams•Execute monthly T-Mobile initiatives and programs through e-mail, phone, and web-ex conference calls directly to accounts and T-Mobile staff Show less

•Serve as a point of contact for questions or problems including individual customer issues•Identified low hanging fruit for easy wins within all locations supported•Developed four different territories in two years which include over-100 indirect points of distribution,10 exclusive accounts, and over 40 national retail stores •Trained owners on how to provide compensation across all levels within each account to improve sales within the store and among chains•Delivered and… Show more •Serve as a point of contact for questions or problems including individual customer issues•Identified low hanging fruit for easy wins within all locations supported•Developed four different territories in two years which include over-100 indirect points of distribution,10 exclusive accounts, and over 40 national retail stores •Trained owners on how to provide compensation across all levels within each account to improve sales within the store and among chains•Delivered and replenished merchandised in territory to represent T-Mobile’s brand image by reinforcing guidelines such as proper product placement, up to date signage, and expectations of customers service. Show less

•Conduct daily site visits to Indirect Partner Sales locations providing sales support and training.•Conduct side-by-side selling and coaching on delivering effective customer service.•Deliver and replenish merchandise materials ensuring proper product placement, maintenance, and brand compliance. •Develop positive business relationships with assigned T-Mobile partners. Serve as a point of contact for questions or problems including individual customer issues.•Provide ongoing… Show more •Conduct daily site visits to Indirect Partner Sales locations providing sales support and training.•Conduct side-by-side selling and coaching on delivering effective customer service.•Deliver and replenish merchandise materials ensuring proper product placement, maintenance, and brand compliance. •Develop positive business relationships with assigned T-Mobile partners. Serve as a point of contact for questions or problems including individual customer issues.•Provide ongoing T-Mobile product and service training. •Organize and execute sales events. •Participate in weekly sales meeting providing competitive updates, sales and metric performance, and weekly achievements. Participate in and complete required Sales and Mobility training. •Time and activity management for daily schedule.•Manage expenses for events and business purposes.•Resolve customer service issues.•Prioritize activities and store visits to maximize sales productivity. Show less

•Generated Liquid Line on the Ford Taurus and Mercury Sable •Installed Center Console on the Ford 500, Mercury Montego, and Ford Freestyle•Responsible for arranging and managing Center Console Installation work station•Efficiently assembled center console of each individual car in a timely manner•Effectively built more than 500 cars daily, per 8 hour shift