Mexico recruitment for US Market.Perform face-to-face candidate interviews to find the best candidates. Work with clients to define the technical profiles required.

• Provide leadership for defining and managing the client experience and their project success• Evaluate, recommend, and implement tools and processes to attract customers, retain and grow their business• Design and build operational standards and reporting services to scale business and manage marketing/sales initiatives• Manage the vision and mission of the brand: perform program and vendor management to promote company growth

Led the planning and creation of bilingual marketing campaigns that promote the company's brand, products, and services. Analyze client goals and advise strategies to maximize return on investment, increase brand loyalty, and expand digital presence. Leveraged JIRA's Agile and Kanban tools to develop story backlogs and manage sprint iterations to drive performance levels and accountability across teams.

Lead Change Management to deliver innovative and tailor-made customer-focused solutions. Organized a globally diverse team to make complex projects successful. Encouraged cross-functional relationships, fostering collaboration with business partners resulting in effective strategic management decisions.Managed the onboarding client experience and monitored customer happiness with customer satisfaction surveys. Achieved higher profitability levels by successfully increasing customer loyalty levels. Fostered effective communications working as a customer advocate to bridge client needs to the development team members.

Managed globally dispersed corporate IT group supporting baseline and capital projects for 26K employees. Directed team to support global intranet and internet web applications. Operational management for servers, databases, analytics, security, and compliance.• Created an efficient, customer-focused team for Fortune 300 company through successfully mentoring developers, system administrators, and information architects.• Improved productivity, efficiency, and compliance levels due to directing over 100 IT projects, including enterprise system upgrades, data integration, custom development, and many collaboration systems done for corporate groups spanning Communications, Law, Accounting, Finance, HR, and R&D.• Managed large-scale programs, unifying technology strategies by forecasting department budgets and baseline operations and managing project costs.• Removed budget roadblocks and increased management support by collaborating with executive management, including the Vice President of Global Applications.

Led an international team of technology specialists in developing new web-based solutions.• Hosted SharePoint platform strategy sessions with Global IT Management, achieving a higher return on platform investment because of technology reuse.• Analyzed data for marketing and communication departments, using Google Analytics and Webtrends reports, allowing leadership to make informed decisions and hit campaign objectives.• Improved brand recognition and increased website traffic by planning SEO improvements and leading generation campaigns.

Served as Key Architect for collaborative custom applications and as Senior Technical Lead for web application development.• Demonstrated superior communication and technical skills by performing requirements analysis and designing solution architecture.• Achieved Senior Technical Lead for web applications by providing leadership and collaboration to all team members.• Demonstrated passion for technology while programming custom web-based solutions using Visual Studio; C#; JavaScript; CSS, and MS SQL.

• Facilitated requirements meetings and developed solution proposals. • Gave guidance and governance to other team members. • Designed and developed custom web applications.