Robert Cypher, Pmp Email & Phone Number

Highland, Ny

APS and AOS Senior Technical Project ManagerProject Management• Conduct meetings at regularly scheduled intervals for task assignment, follow up and closure.• Create and follow Micro Soft project plans with time lines for all team members necessary.• Set Technical discussion meetings with all engineers engaged for the solution delivery.• Adhere to deadlines according to budget per deliverable per resource. • Verify technical requirements for customer network and network ready. Including QoS settings per VLAN, proper routing in place, firewall settings and protocol enabled.• Schedule the correct resources by date and hours required. • Maintain a worksheet to verify tasks are completed within proper time frames. • Follow and ensure budget requirements are met for all tasks. • Interface with union technicians to confirm system build will be completed on schedule. Installations• Manage setup and configuration for the entire Avaya product line.• Implementation Specialist for Avaya Aura CM solutions both IP and SIP.• Manage implementation for Avaya WFM/WFO, IQ and SMS.• Aura Messaging tier 3 engineer trained installation expert.• Large call center and data center planning, installation and migration.• Complete implementation planning for all AC / DC UPS systems.

Santa Fe, New Mexico Area

Senior Technical Project manager• Initialize projects after sale and create the legal scope of work for customer signoff.• Determine hours necessary for installation for all resources required per task and assign proper resources.• Create detailed project plans with daily work break down schedules for all resources per task.• Create project milestones in accordance with customer expectations and ensure dates are met.• Act as a technical resource when needed for assistance in all areas of networking and physical installation. • Track and ensure project budgets are within expected levels.• Give daily project status reports to area Director. Implementations• Implement Avaya VoIP solutions, including Modular Messaging, System/Session Manager, Session Border Controller, Flare, One-X and SAL.• Manage IVR, Call Management System (CMS) and automatic call distributor (ACD) installation development plus implementation.• Complex data center installation and relocation

Highland, Ny

Senior Large Business Project manager• Central point of contact for all correspondence.• Sole accountability for entire project from beginning to end.• Create and implement complex project plans with work break down schedules for all team members.• Define and adhere to deadlines while keeping all technical resources assigned on schedule. • Follow and ensure budget requirements are met for all tasks.• Escalate when required to appropriate resources and follow any escalation to completion. Implementations• Implementation of Avaya VoIP and Cisco Cube solutions for the largest customers Carousel Industries obtained. • Large complex multistate data center migrations.• Modular Messaging tier 3 engineering trained installation expert.• Large Call Management System (CMS) and automatic call distributor (ACD) installation development plus implementation.

Highland, Ny

ISO Project ManagerProject Management• Conduct meetings at regularly scheduled intervals for task assignment, follow up and closure.• Create and follow project plans with time lines for all teams necessary.• Adhere to deadlines and determine how many hours and resources are required to complete tasks.• Follow and ensure budget requirements are met for all tasks. • Union contractor interfacing and scheduling for site buildups.• Working knowledge of union rules and regulations.• Understanding of OSA standards and practices.• Knowledge of Fire, electrical and HVAC building requirements. Installations• Implementation Specialist for Avaya VoIP solutions for the largest and most complex implementations in New York City.• Managed setup and configuration for the entire Avaya product line. • Modular Messaging tier 3 engineering trained installation expert.• Large call center and data center planning and installation.• Complete implementation planning for all AC / DC UPS systems.

Highland, Ny

Director of Facilities Engineering / Project Engineer• Complete site planning, build out, modification and repair.• Research, design and configure entire voice or data center network.• Backup and disaster recovery planning and solutions.• LAN / Wan planning and solutions.• Present expert advice for any product needed.• Create protocols and procedures for efficient non-redundant performance.• Create and coordinate client presentations.

Highland, Ny

Senior Data Center EngineerProvide technical support for any product and/or product family necessary. • Responsibilities include: Participate in new product development when needed, represent client’s technical needs, create competitive analysis from a technical perspective, develop and present technical product training materials.• Work with sales to help resolve client’s technical questions.• Participate in customer visits and presentations.• Create and maintain data sheets and application notes.Professional Services Internetworking Engineer• Develop service solutions for E-business Data Center environments with SSL / XML Traffic Directors.• Provide onsite Internetworking LAN / WAN Solutions for Intel clients throughout the United States.• Implement and support Network and E-commerce communication equipment in a data center environment using QoS, SSL and bandwidth management technologies.• Provide Network solutions for customers with VPN, Switches, Routers, Traffic Shapers, XML and SSL Accelerators.

Ny, Ny

Technical Project Manager / Special Projects DepartmentDevelop and Implement the Bloomberg Electronic Exchange Trading SystemUpgrades • Proprietary controllers to Cisco routers (WAN to LAN connectivity).• Installation and configuration of all servers and routers.• Firewall configuration and Static routing.Remote Site Installations• Directly responsible for coordinating the relocation of data center node sites.• Physically rack and cable unlimited power supply, New bridge dual T1 server and Adtran channel banks.• Worked with the local telephone company for T1 moves via physical connections at the node site and virtual path creation at the data center.

Bachelor'S Degree, Telecommunications Engineering, Cum Laude

1989-1991 State University of NY / Institute of Technology Utica, NY • B.S. Telecommunications Engineering. • Graduated Cum Laude.

Associate'S Degree, Electrical, Electronic And Communications Engineering Technology/Technician

• A.A.S. Engineering Technology. • Graduated with Honors.