Service Owner of a Ticketing System within a Kanban boardResponsibilities: - Managing the access / service / change requests or problem reports- Assigning the new requests to the team members- Review of the issues still not closed- Maintaining the communication with the affected colleagues Other responsibilities:- Performing support tasks, required by domain responsibles;- Performing administration tasks for tools, in order to ensure smooth running of these… Show more Service Owner of a Ticketing System within a Kanban boardResponsibilities: - Managing the access / service / change requests or problem reports- Assigning the new requests to the team members- Review of the issues still not closed- Maintaining the communication with the affected colleagues Other responsibilities:- Performing support tasks, required by domain responsibles;- Performing administration tasks for tools, in order to ensure smooth running of these tools in our environment;- Maintaining and improving the integration between the tools;- Improving tools / process / methods. Show less