Operations Manager
Current- Led and developed 250-300 associates/10 Area Managers and 10 assistant managers that went on to receive multiple accolades and promotions. Monthly reviews for Area Managers and Assistant Managers. Hired, terminated and.
- Improved methods for tracking/reporting labor hours to save up to $900k+ annually Held cold reviews and participated in pair programming
- Conducted rigorous safety/building audits and delivered vital contributions to other safety initiatives, recommending new procedures for addressing safety hazards and coaching associates on the topic
- Ensured strict safety compliance and cut relevant incidents by 50% in a short timeframe
- Enabled outstanding performance to achieve customer expectations and accuracy/quality targets, including handling labor/shift plans, staff training, Operational Excellence initiatives, and overall workflow. Outpaced.
- Streamlined all aspects of monitoring CPT schedules, Scada, PPR, SSP, and other platforms to maximize organizational coordination and decrease required work hours.