Business Technology Analyst 4
Current• Support team of technology analysts with distribution and support of daily work and projects in support of Carrier EDI transaction sets and new implementations• Work heavily in Microsoft SQL Server to devise reports, conduct research, and monitor system processes and volume• Work as Developer for ServiceNow CSM for Data Exchange, offering process improvements and automation to eliminate manual steps.• Devise dashboards within CSM so key metrics and analytics are easily visible at a glance across the team• Lead and support efforts from the Data Exchange side with vendor processing partners, such as implementing Image by EDI and utilizing existing knowledge map functionality to successfully launch new vendors• Field level analysis for ANSI X12 4010 to Invoice API initiative• Work across teams to find efficiency gains and opportunities for collaboration.Skills: Operations Management · Communication · EDI ANSI X12 · ServiceNow · Microsoft SQL Server