Robert D. Krause

Robert D. Krause Email and Phone Number

Customer Service Manager at World Source Partners @ World Source Partners
pennsauken, new jersey, united states
Robert D. Krause's Location
Richboro, Pennsylvania, United States, United States
Robert D. Krause's Contact Details

Robert D. Krause personal email

Robert D. Krause phone numbers

About Robert D. Krause

Results-driven professional with a progressive management career in a variety of highly competitive industries, focusing on sales,service, marketing, and operations. Accomplished at developing and executing targeted business initiatives that drive customer growth, support sales objectives, and enhance bottom-line profits. Highly effective team leader with proven ability to build long-term relationships with customers by establishing a high level of confidence and trust. Proven ability to successfully evaluate an organization’s critical business requirements which has increased revenues, enhanced competitiveness and provided world class customer service.Specialties: SalesCustomer ServiceMarketingDistributionOperations ManagementLeadership

Robert D. Krause's Current Company Details
World Source Partners

World Source Partners

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Customer Service Manager at World Source Partners
pennsauken, new jersey, united states
Website:
worldsourcepartners.com
Employees:
4
Robert D. Krause Work Experience Details
  • World Source Partners
    Customer Service Manager
    World Source Partners Dec 2013 - Present
    Pennsauken, Nj
    -Manage Customer Service Department and personnel, including order management and EDI process -Responsible for key account maintenance and inside sales, as well as supervision of AP/AR systems -Liase closely with company President, Director of Sales, and Sourcing Manager, while maintaining the accurate flow of information to all parties-Responsible for assembling World Source Partners catalog each season as well as creation and distribution of price lists to the lawn and garden industry.-Responsible for all company communication on Facebook and LinkedIn-Kick off each new season by attending key distributor trade shows to promote the full product line.
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  • Houghton International Inc.
    Director Of Customer Service, North America
    Houghton International Inc. Jan 2012 - May 2013
    Valley Forge, Pa
    Accomplishments include:-Identified and implemented key technologies that maximized the efficiency of communication and order processing-Ensured effective delivery of customer service by acting as a key liaison between sales, supply chain/logistics, manufacturing, and the customer-Served as a key participant in ownership of the "order to cash" process in JD Edwards-Owned the processes and procedures for KPI metrics-Reviewed all key customer service processes for streamlining and continuous improvement evaluations ensuring consistency
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  • Jet Plastica, Industries, Inc.
    Customer Service Manager
    Jet Plastica, Industries, Inc. Jan 2010 - Jun 2011
    Led team of 10, consisting of customer service representatives, administrative, and product management personnel responsible for marketing and service to the food service disposables industry. Selected Accomplishments: Worked closely with Director of Marketing and Product Manager concerning all new product development.Created a company-wide customer service training program based on core values.Created and implemented service metrics, best practices, and key performance indicators for the areas of customer service, shipping, and logistics.
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  • Octochem Inc.
    Division Manager
    Octochem Inc. May 2001 - Jul 2009
    Led team responsible for domestic and international chemical and pharmaceutical sampling and packaging operations for clients such as Rohm & Haas, Univar, Lanxess, and the Bayer Corporation.Selected accomplishments:Built division from the ground floor into a thriving operation, doubling sales in less than two years.Project manager for all special projects between customers and Octochem operational staffFull P&L responsibilities
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Robert D. Krause Skills

Team Leadership Management Continuous Improvement Recruiting Leadership Project Management Inventory Management Human Resources Sales Operations Business Process Improvement Customer Service Marketing Sales New Business Development Process Improvement Operations Management Team Building Marketing Strategy Budgets Microsoft Excel Account Management Business Strategy Product Development Employee Relations Coaching Logistics Vendor Management P&l Management

Robert D. Krause Education Details

Frequently Asked Questions about Robert D. Krause

What company does Robert D. Krause work for?

Robert D. Krause works for World Source Partners

What is Robert D. Krause's role at the current company?

Robert D. Krause's current role is Customer Service Manager at World Source Partners.

What is Robert D. Krause's email address?

Robert D. Krause's email address is rk****@****ail.com

What is Robert D. Krause's direct phone number?

Robert D. Krause's direct phone number is +121535*****

What schools did Robert D. Krause attend?

Robert D. Krause attended Penn State University, Temple University.

What are some of Robert D. Krause's interests?

Robert D. Krause has interest in American History, Sports, Politics And Government, Fine Food And Wine Enthusiast.

What skills is Robert D. Krause known for?

Robert D. Krause has skills like Team Leadership, Management, Continuous Improvement, Recruiting, Leadership, Project Management, Inventory Management, Human Resources, Sales Operations, Business Process Improvement, Customer Service, Marketing.

Who are Robert D. Krause's colleagues?

Robert D. Krause's colleagues are Heather Weismer, Eric Gundersen, Jay Toren.

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