Robert Dalke, Mba Email and Phone Number

Oversee daily operations as a direct report to the Regional Director in the management of an emergency response system to support our Ambulance Service Area (ASA). Conducted daily operations management, including financial audits for efficiencies, oversaw accounts for ambulance fleet operations, and used Bower BI and other data analytics software to influence decisions and drive our process improvement. Oversee payroll, talent accusation, and maintenance fleet operations. Track and brief the P&L statements and forecast projected costs and revenue cycles to validate and predict cost per transport numbers. Coordinate with union members to ensure compliance with Collective Bargaining Agreements (CBA), track grievances, and conduct negotiations.Selected Contributions: Conducted an audit of local company policy for compliance. Identified short gaps and led my team in identifying, creating, and implementing operation policy for company / union review and implementation.  Managed the financial aspects of the local business location, tracking operating cost through a Profits and Loss statement with revenue cycle reports monthly, quarterly, and annually.

Assisted in the management of an all-hazards response department at the county level, incorporating multiple department heads and civilian response networks. Create and update Emergency Operations Plans (EOP), hazard mitigation, and recovery operations within the scope of Incident Command systems (ICS) and National Incident Command Systems (ICS) network. Conducted planning meetings with defined outcomes, encompassing multiple agencies at the city, county, and state government. Selected Contributions: Conducted policy review and re-wright / updates on our emergency management procedures for standing up the Emergency Operations Center, outlining duties and responsibilities for multiple departments.  Develop and implemented multiple plans to coordinate an effective emergency response. Coordinated with 20 civilian and county departments to enhance response procedures and improvement processes.

Managed a health records section staff tasked with maintaining health records in accordance with state and federal regulations. Conducted audits for compliance and proper storage and handling procedures. Created operations procedures through local and federal regulations and rolled out new and emerging initiatives with both a physical and automated Health Records management systems. Managed scheduling, staffing, unions, and timecard requirements for the fulltime and temporary personnel.Selected Contributions: Conducted process improvement initiatives to conduct health records keeping more efficiently by creating records databases to track record movement and inventories on an annual basis. Develop and mentored section staff to take on assigned roles and cross collaboration within section teams to increase accuracy and dramatically decrease the lag time for records requests and processing.

Managed operations and administration for an emergency response program handling large-scale man-made and natural disasters. Responsible for the oversight of government contracts, ensure compliance with purchasing and procurement. Built and managed government contracts as the Contracting Officer Representative and level 1 approving authority. Worked directly with contracting office for regulatory compliance. Managed procurement activities for purchase of good and services. Maintained regulatory documents for annual and 3-year inspections. Worked directly with vendors to meet expectations of the contract and deconflict any deviation or expectation not being met. Collaborated inter-agency partnerships to drive mobilization and response efficiencies. Manage Incident Command operations center. Created and maintained policy and procedure publications to conduct multiple emergency management scenarios throughout our assigned FEMA region 10. Conducted emergency operations procedures within our mobile command center, specializing as a military liaison to local agencies on our capabilities. Selected Contributions: Planed and managed training events to improve readiness and ensure agency meets personnel quotas and achieves required staff certifications. Develop and monitor a $1.4M budget with two separate funding streams while overseeing compliance with funding regulations, building and overseeing contracts and inspection criteria.

Led and developed emergency response teams involving aeromedical response and evacuation; coordinated training and re-certifications for our emergency medical response teams. Developed educational channels with local colleges, fire departments, and EMS agencies to recruit and ensure adequate staffing. Monitored flight-hour requirements by federal regulations. Managed all government contracts as the Contracting Officer Representative, involving the procurement of meals, equipment, and equipment transport. Maintained all documentation for inspection criteria. Responsible for purchase card procurement and ensuring all areas of the contract was met. Communicated with vendors and the contracting office to ensure the completion of contracts and act as a point of contact for vendor relations.Selected Contributions: Created, trained, and led medical teams in preparation for long-term deployment. Supervised flight hour requirements and lead the full-time administrative and operational staff. Planned and implemented annual training scheduling, to include budget planning and execution, logistics requirements, and Contracting Officer Representative on all established contracts for goods and services.

▪ Led and developed emergency response teams comprising EMTs, lab, dental, and mental health personnel.▪ Coordinated training programs and re-certifications for the medical teams.▪ Established educational partnerships with local colleges, fire departments, and EMS to facilitate recruitment and ensure adequate staffing.Selected Accomplishments:➢ Created, trained, and led medical teams, preparing them for long-term deployment in challenging environments.➢ Supervised flight hour requirements and provided leadership to the full-time administrative and operational staff.➢ Developed and executed annual training schedules, including budget planning and logistics coordination.➢ Acted as the Contracting Officer Representative for all established contracts related to materials, meals and services.