Rob Darrow Email & Phone Number

Greenville, South Carolina, Us

Greenville, South Carolina, Us

Jacksonville, Fl, Us

Executive leader responsible for process and project management techniques and execution.► Headed 6 sub-project teams to convert the ERP system, VAM, to Microsoft Dynamics AX. Project completed on time, below budget, without interruption to service level in the division.► Consolidated 5 small distribution centers into 1. Developed the strategy and lead the charge onsite at each of the locations. Project produced more than $1M in EBITDA improvement with no disruption to top line revenues.► Launched Saleforce.com and initiated the development of Nivel’s first formalized sales process.► Reduced the highest P&L expense, outbound freight, from an annual rate of over 3% from 2012 to 2017 0%.► Led multiple distribution & transportation projects, resulting in the change of the transportation management system from TRAX to ShipExec, ending the multi-million dollar expense of the 3PL contract, and negotiated direct relationships with UPS, AAA Cooper, R&L Logistics, and other FTL/LTL carriers.

Farmington Hills, Mi, Us

Sales leader of a new initiative that combines the efforts of selling, market intelligence, and strategic market blitzes. Responsible to develop and implement the strategy to drive up demand for Bosch product in key, “must-win” markets.► Built a team of 11 highly driven sales associates and fostered the environment to motivate top team performance.► Developed the structure and strategy of the nation-wide team of over 30 associates.

Farmington Hills, Mi, Us

Special projects manager for the SVP of Sales, activating / enabling vision to be replicated across the organization. Manages a $10M annual budget, overseeing 12 sub-projects and budget for 29 full time staff.► Key developer on team launching Oculus Rift, a virtual reality product and first-of-its-kind in the Automotive Aftermarket to drive brand awareness / preference, and provide innovative training techniques.► Developed strategy to enhance distributors’ experience through sales promotions and increasing product knowledge, leading to B2B sales growth.► Accountable for training 10,000+ technicians, sales reps and distributors in Oculus Rift.

Farmington Hills, Mi, Us

Established e-commerce channel strategy and launched online partner policy to manage and select online retail partners.► Served as field representative for Amazon.com, generating a 30% increase in year-over-year sales.► Built the division’s first customer marketing department with function responsibility for developing ongoing channel and promotional strategies.

Farmington Hills, Mi, Us

Special projects manager for regional president of Bosch Automotive Aftermarket North America, focusing on process improvements and cost cutting measures.► Established the Deduction Resolution Team accountable for addressing $8+M in payment discrepancies.► Restructured North American Sales operations, reducing administrative time for field sales staff by 33%.

Farmington Hills, Mi, Us

Collaborated with director of customer service to identify “low-cost / no-cost” improvements during global financial crisis. Implemented LEAN concepts to reduce costs while increasing output.► Converted corporate customer service department from individual to team-based environment, dramatically increasing capacity to respond to customer demand, while reducing costs by $164K (32%).► Oversaw five-member team of call center associates through department transition, while implementing efforts to improve customer interactions and call volume.

Wood Dale, Il, Us

Led continuous improvement department for assembly plant and warehouse operation. Ran large cross-functional projects, while training green belts to run smaller projects in individual departments.► Initiated and led multiple enterprise-wide process improvement projects focused on purchasing, engineering, manufacturing and logistics.► Championed Six Sigma approach by conducting 70 hours of training with employees, expanding interest in Six Sigma methods, growing employee engagement and improving overall employee performance.► Analyzed part-shortages to production lines, creating downtime in plant and stock outs for customers.

Master Of Business Administration (M.B.A.), Industrial And Organizational Psychology

Bachelor'S Degree, Automobile/Automotive Mechanics Technology/Technician