Director
CurrentFINANCIAL SOLUTIONS AND BROKING
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@bigpond.com
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Robert Davidson is listed as Finance Broker ♦ Operations Manager ♦ Call Centre Manager ♦ Business Optimiser ♦ Business Leader ♦ Workforce Manager ♦ at CAMELOT FINANCE GROUP, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at bigpond.com and a matched LinkedIn profile for Robert Davidson.
Robert Davidson previously worked as Director at Camelot Finance Group and Chief Operating Officer at Ocis. Robert Davidson holds Bbus, Banking & Finance from Monash University.
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Qualified Mortgage/Finance Broker with 12 years broker experience. Co-owner of boutique mortgage broking business which handles a wide range of lending requirements. The following previous experience and achievements provides additional perspectives beyond a standard broker.Previously a Financial Services and Business Services manager with particular experience overseeing and managing effective Contact Centres. I also have a breadth and depth of experience in operations, business development, business optimisation, and finance in a range of iconic finance and business services companies including two of the top four banks.A successful track record in analysing business requirements and developing progressive and effective solutions in Customer Service, Contact Centres, Sales and Processing environments within the Finance and Business Services sectors. I am recognised as a deliverer of advanced, efficient and customer focused business solutions achieving strong growth and profitability. I have successfully used effective influencing, leadership and outstanding analytical skills to lead teams through significant and varied change in a number of businesses both in general operations and project execution.
Listed skills include Contact Centers, Stakeholder Management, Contact Center Management, Contact Center Operations, and 28 others.
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Melbourne, Australia
FINANCIAL SOLUTIONS AND BROKING
Melboune
Management of the group operations across sites in Australia, New Zealand and Fiji. Operations include outsourced services for Acquisition, Retention, Customer Care, Back office processing and Market Research. Also responsible for Quality, Management Information and Performance Improvement functions.
Management of the Contact Centres support teams including Workforce Planning, Quality & Customer Experience, Reporting, Analytics, Business Improvement and Real Time Management.
Manager of Business document preparation and loan security functions
Mangement of the Contact Centre including Sales, Service and Technical Support
Established and maintained contact centre in Melbourne.Personal Lending Sales and Service
End to end Management of Consumer and Credit line Sales, Service and Fulfilment.
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Robert Davidson works for CAMELOT FINANCE GROUP.
Robert Davidson is listed as Finance Broker ♦ Operations Manager ♦ Call Centre Manager ♦ Business Optimiser ♦ Business Leader ♦ Workforce Manager ♦ at CAMELOT FINANCE GROUP.
AeroLeads has found 1 work email signal at @bigpond.com for Robert Davidson at CAMELOT FINANCE GROUP.
Robert Davidson is based in Greater Melbourne Area, Australia, Australia while working with CAMELOT FINANCE GROUP.
Robert Davidson has worked for Camelot Finance Group, Ocis, Nab (National Australia Bank), Nab, and Simpl Group.
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Robert Davidson holds Bbus, Banking & Finance from Monash University.
Robert Davidson is listed with skills including Contact Centers, Stakeholder Management, Contact Center Management, Contact Center Operations, Contact Center Optimization, Business Strategy, Business Analysis, and Business Planning.
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