Robert Davis Email & Phone Number

Pittsburgh, Pennsylvania, Us

• Honored as the 2023 Employee of the Year.• Orchestrated the seamless migration of Public Sector clients from Microsoft Dynamics to Salesforce, guaranteeing the continuity of processes and data integrity.• Engineered a scalable data model customized to the distinct needs of new Salesforce clients, concurrently enhancing features for established clientele.• Spearheaded the implementation of Digital Experience sites for new clients, elevating their online visibility and enhancing user engagement.• Proactively led a technical team in deploying complex automation solutions, effectively addressing diverse client process requirements.

King Of Prussia, Pennsylvania, Us

• Proficient in REST API Integrations.• Knowledge of Javascript, Apex, HTML and CSS.• Creation of Lightning Web Components (LWC)• Troubleshooting legacy code• Declarative experience in process automation with Process Builder, Flows, Approval Processes and Workflows.• Solutioning business process within Salesforce in a time sensitive client oriented environment.

New York, Ny, Us

Manage, schedule and work with a team of IT Professionals to implement CRM enhancements, identify possible risks and measure success of on-going efforts.• Proactively work with stakeholders to identify new and refine current processes within Salesforce.• Determine and lead team activities to successfully implement new Salesforce instance in Lightning user interface.• Creation of Apex Batch Classes, Apex Triggers, Visualforce email templates, SOSL and SOQL.• Documentation of new and ongoing procedures and end-user communications.• Hands on configuration, user creation, workflow and process builder creation.• Train and coach internal staff on Salesforce features, requirements and best practices.

Miami, Fl, Us

Develop application code and accompanying test classes using VisualForce, Apex and SOQL.Integrate new users and partner data into Saleforce solutions.Develop, maintain and initiate Salesforce development best practices.Engage with key business stakeholders (SMEs) to validate requirements and resolve implementation challenges alongside Project Managers.Working with stakeholders to create and manage complex workflow rules, data validation, and declarative and apex triggers.

New York, Ny, Us

Gathering of business requirements for visualizations and reporting. Creation of standardized and ad hoc reporting using SQL, MS Access, MS Excel, and Oracle SQL Developer Tool. Design and implementation of visualizations and dashboards using Tableau.Creation of Visual Basic for Applications Macros and Python to automate repetitive tasks to ensure accuracy and standardization of reports.

New York, Us

Creation of SQL Queries for ad hoc and customized reporting.Data Manipulation of customer data for updating MySQL database.Creating entries to allow customer access to web products.Testing new products for operational readiness. Use Tableau to create reports, dashboards and visualizations for senior management and customer presentations.Administer Salesforce.com for sales organization to include development of workflow rules, profile and role creation, validation rules and general daily operations.Create scripts with R to automate reporting to customers and senior management with ODBC to MySQL Databases.

Ms, Secondary Education

Ba, History

Network Administration Certification

Education record