Retail Regional ManagerBranch Operations:Responsible for the management of both local and international branches.Oversaw purchasing and ordering of stock as required.Supplier Communication:Communicated with various suppliers regarding customer orders, ensuring timely and accurate order placement.Controlled quality issues and resolved problems with purchased goods.Inventory Management:Continuously reviewed stock requirements to keep the store fresh… Show more Retail Regional ManagerBranch Operations:Responsible for the management of both local and international branches.Oversaw purchasing and ordering of stock as required.Supplier Communication:Communicated with various suppliers regarding customer orders, ensuring timely and accurate order placement.Controlled quality issues and resolved problems with purchased goods.Inventory Management:Continuously reviewed stock requirements to keep the store fresh and updated with seasonal products.Monitored sales performance, reordering products as necessary, and scrutinized slow sellers to improve sales strategies.Visual Merchandising:Ensured optimal product display by collaborating with the Visual Merchandising team.Managed store layout to enhance customer experience.Training and Development:Provided product training to ensure employees understood product features and benefits.Trained new managers and staff locally and internationally (Australia & South Africa).Team Management:Managed a team of over 70 employees, focusing on motivation, coaching, and leadership.Chaired HR hearings and handled dismissals, recruitment, and all HR-related queries.Sales and Marketing:Involved in income generation and marketing strategies to attract potential clients.Ran and posted content for the local Australian Instagram account for the café and retail store.Financial Oversight:Oversaw finances and operations of the restaurant within the store (Australia & South Africa).Managed accounts, income statements, petty cash, and cash flow within the business.Logistics and Stock Control:Managed inter-branch transfers and stock movements, ensuring efficient inventory control.Handled decorator, corporate, and trade accounts, including commission payments and supplier payments.Performance Management:Structured and managed store targets and budgets for each region.Managed staff KPIs to maximize profitability within each store's catchment area. Show less