Robert Debruyn Email & Phone Number

Denver, Co, Us

Greater Denver Area

Senior Systems Administrator providing senior level architecture, design, support, administration, configuration, and development of NPS Systems. Accountable for all aspects of the service’s IT infrastructure from maintaining network availability / security, core systems, and servers to training, troubleshooting, and providing end-user support. Develop and maintain system architecture and web content. Analyze, design, and roll out customer database applications and/or customize commercial off-the-shelf (COTS) applications.Administered key enterprise applications supporting the NPS Denver Service Center, including MS Project Enterprise, AutoCAD, SharePoint Services, Documentum Document and Records Management System, and the eTIC web interface.Improved system performance by tracking and managing various system servers through maintenance, monitoring, performance tuning, backup / recovery, and development and administration of standards, policies and procedures.Saved approximately $16,600+ per year by designing, installing, and configuring SSRS/PowerBI reporting solution to provide real-time reporting on the status of 1,458 projects managed by 489 Project Managers.Successfully migrated a MS Project Enterprise server environment including operating systems, applications and security supporting over $191+ million in construction projects across many states.Led efforts to convert and maintain a robust SharePoint Server environment to track and manage 750,000+ documents outlining operational procedures and supporting documentation for projects.Co-managed Documentum Document and Records Management System Servers and applications supporting exactly 1,448,592 historical and current documents for the entire park service.Assisted in launching pubs.etic.nps.gov, a project to configure and deploy reliable / secured servers to provide researchers, educators, and general public access to 32,000+ reports and drawings documenting NPS locations and history.

Littleton, Co

Provided technology expertise and support for a diverse client base. Accountable for sales, business analysis, systems installations, website development, process improvements, problem isolation / resolution, and customer service. Developed and implemented innovative solutions based on business and technology needs assessment.· Increased equipment processing by 15% by analyzing warehouse, computer and equipment testing processes and flows to streamline and enhance operations.· Planned and coordinated technology projects to provide web development and SalesForce management for clients: H2Injection and A Spoonful of Sugar.· Designed and deployed an email marketing and database management solution for Skinnyshrooms.com.

Highlands Ranch, Co

Promoted to oversee day-to-day operations supporting web applications for world’s largest credit card company. Managed and trained 8 direct reports and 40 indirect reports. Accountable for supporting / maintaining 200+ customer facing applications and hardware, server configuration / administration, requirements analysis, procurement, disaster recovery, patch management, budgeting, OS / application upgrades, and NetApp NAS and SAN management.· Achieved 97% to 99.9% increase in availability by revising personnel processes and procedures to help eliminate outages caused by errors – exceeding SLA requirements.· Improved computer availability by 2.03M hours annually for server count by evaluating entire IT environment to address patching processes, change management procedures, and outdated hardware and operating systems.· Increased performance across company’s IT infrastructure by overseeing technology support functions across Singapore, Bangalore, McLean, VA, Denver, and San Mateo, CA locations.· Coordinated application / server support for three production data centers across three sites and two development environments in the US and abroad.

Highlands Ranch, Co

Provided system administration, configuration and support for company’s internal servers. Oversaw and trained 4 indirect reports. Accountable for software compatibility, connectivity issues, hardware requirements / utilization, risk analysis, disaster recovery, call center management, system security, project management planning, problem resolution, and SLA monitoring. Initiated HP Insight Rapid Deployment tool for HP Servers. Implemented a Microsoft System Center for OS management. Rolled out Altiris Rapid Deploy for Dell desktops and laptops.· Increased internal system availability from 83% to 99% representing nearly 266,000 hours annually for 800+ users at the Denver Campus office location – exceeding all SLA requirements.· Reduced company’s operating costs and overall carbon footprint by initiating and leading a project to successfully virtualize more than 3,000 servers.· Improved system availability, reliability and security by troubleshooting and conducting root cause analysis to identify and resolve issues for 130 internal servers for a Denver location.· Facilitated EDI funds transfer of $4+ billion on a daily basis.· Supported a CA service desk that included handling trouble tickets, monitoring SLAs, and scheduling maintenance to identify and address server / system issues.· Recommended and set specifications for Visa’s first NetApp as well as SnapMirror links between Denver to DC for immediate DR capabilities that were tested on a monthly basis.

Englewood, Co

Managed two training centers in Denver and Colorado Springs with an average enrollment of 300 students in Microsoft, Cisco, Novell, Hewlett-Packard, Compaq and 3-Com certifications. o $15M increase in sales by creating a training program that captured significant market share of the local MCSE training market. o $400K savings for Young Life on custom designed and developed training program. o $30K weekly savings for Hewlett-Packard through innovative training manual development program. o $40M in new business sales annually by designing, developing and delivering quarterly echnical sales seminars delivered to Fortune 500 CEO/CFOs. o Sales and marketing solutions for Integrate Technology Institute. o Customized training program development for customers. o Curriculum developer for Hewlett-Packard Engineer training program. o Program developer for Hewlett-Packard prospective customer seminars. o Managed staff of 20 technical trainers. o Managed HP Train the Trainer program. o Customized training delivery solutions for Hewlett-Packard customers. o Provided training for Hewlett-Packard ASE Engineer training. Lead curriculum developer and managed equipment and materials for a $20M annual training program delivered internationally. o Managed the training of all Hewlett-Packard ASE Certified Instructors, equipment logistics and classes for the US, Canada and Western Europe. o Successfully trained MCSE’s and CNE’s in the Denver area. o Phone system integration with computers for sales.

Englewood, Co

Chief Troubleshooter for CIOManaged Problem areas for CIO when designated teams were having difficulty resolving issues, whether for technical or other reasons. Brought phone system and network connectivity project in on time and under budget that was 60 days behind schedule, threatening to delay opening a 1M sq ft warehouse that shipped $10M daily.Information Systems Manager, Distribution Division Managed IT infrastructure for Denver, Memphis and Philadelphia warehouses which shipped $18M in computer products daily. This included managing wireless technology over 3M sq ft of warehouse space.$5.95M increase in daily shipping capacity by increasing availability and introducing procedural changes and policies. Raised system availability from 75% to 99.8% for $4 billion company.Lead Instructor, Engineer Education Department 400% average increase in product sales across 200 reseller locations through a customized engineer training program. Attended and Certified as one of the first 30 Microsoft Windows (NT) Server instructors.Certified trainer for Novell, Microsoft, Cisco, Hewlett-Packard, APC and 3-Com products.

Kansas City, Missouri Area

Novell Certified Instructor, Customer Consultant and level 3 problem escalation.8% increase in billable hours by creating new processes.

La Jolla, Ca

20% reduction in computer hardware costs through innovative rotation program.Managed PeopleSoft’s 3rd Installation ever, reducing HR costs by 23%.

Charleston, Sc

Supervisor of Intercontinental Ballistic Missile Computers

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Education record

Over 150 Technical Classes For Microsoft, Novell, Cisco, Hp, Compaq, Sun..., See Partial List Below

Education record