.Introduced, coordinated, maintained, and operated SIHI dry Demo van across North AmericaResponsible for product support of all vacuum products. Supporting the sales department, Rep and Distributor networks.Contact for the sales department, reps and customers for support in processes, equipment and options. Worked with customers in troubleshooting, startups and interfacing pumps to systemsWorked with sales team to target new customers and markets

Responsible for all aftermarket and 3rd party products, including oil lubed, dry, turbo, diff, and cryo pumps.Oversaw outsourcing network as well as internal repairsMarketed and sold service product working with sales team and reps

Sold and supported vacuum pumps, blowers and oil-less reciprocating compressors used in the industrial, OEM, and medical marketsPerformed start ups and customer training Maintained sales numbers ($500k) during economic downturn by adding and training three new distributors, three new OEM's and additional end users in New England and Eastern Canada.Performed start-up and training for new equipmentWrote specifications, and quoted complete vacuum and compressed air systems, to meet various end-user requirements. This required working with engineering firms, contractors, distributors as well as the end user

Increased sales by 50% in the first year to $5.5 millionSold and supported vacuum pumps (oil lubricated, dry vane, liquid ring, screw, and claw) and blowers (regenerative and PD) used in the industrial, chemical, OEM, and medical marketsResponsible for start ups and customer training Trained new and existing distributorsOversaw and supported area sales manager

Responsible for all aspects of warranty and aftermarket sales and service in North and Central AmericaOversaw three service centers and all field service personnelDeveloped and implemented a pump maintenance program and emergency services plan for Rietschle customersIntegrated various Gardner Denver products into the Rietschle service networkIntegrated and trained distributors into the network

Tripled sales in territory from $2 million to $6 million in first five years.Launched and implemented Ebara Dry Pumps into three new Fab's including 300mm in RichmondIntroduced and successfully sold the first Ebara wet exhaust abatement system in the US Was first to introduce dry pumps to Gallium Arsenide Fab (Fab went completely dry)Consistently exceeded all annual sales goals and objectives every year since 1995

Reduced backlog from 18 weeks to 4 weeks during first three months of employmentImplemented Just In Time Inventory (JIT) for major customerImplemented ISO procedures. Second service center in company to be certified and successfully awarded ISO certificationManaged and trained up to 20 full time and temporary employeesIncreased throughput by 100% to 250 pumps per month

Opened Quick Response Centers in Raleigh and Austin