Robert Deckert Email & Phone Number

North Lauderdale Florida

Boca Raton, Florida, United States

Boca Raton, Florida, United States

• Managed through phone contact, email and Teams calls, the collection activity of a large dollar volume portfolio consisting of mainly large US school districts, universities’ and government entities, totaling over $8.
• Reduced the 16+ ageing from $2.3 million to $1.6 million this year while increasing current % from 52% to nearly 75%
• Reduced the 90+ ageing from $1.2 million to $553 thousand this year while decreasing ageing percentage from 18% to 9%
• Proactively worked with sales staff combining efforts to reduce customer obstacles to timely payment
• Created spreadsheets to assist in identifying customer payment patterns and used this metric to better time collection activities to avoid balances from ageing.

• Called or emailed all clients with balances greater than 30 days old to secure payment of past due balances and follow up calls or emails after 2-3 business days. Overcame any obstacles that hindered payment. Initially.
• Controlled credit risk by using Dunn & Bradstreet reports to assess credit worthiness of customers on an ongoing basis
• Worked with Credit Facility Management including reconciliation of daily cash from Credit Facility website to customer accounts, Reconciled daily un-deposited cash from customer accounts to loan balance. Assisted.
• Applied Cash to customer accounts by logging on to Credit Facility website daily to update customer payments for posting into Quick Books. Reconciled total in QuickBooks to total on website and corrected any.