Robert Derkowski Email & Phone Number

Department of Homeland Security contractor with active DHS security clearance.

Founded and operated an independent technology installation and repair business, catering to residential and small business clients.Provided comprehensive technology solutions, including installation, troubleshooting, and repair services for a variety of devices andsystems. Developed and maintained a loyal client base through exceptional customer service, quick response times, and effectiveproblem-solving.

Collaborated effectively with fellow construction workers, subcontractors, and project managers to ensure smooth project executionand timely completion. Operated a range of construction equipment and power tools, demonstrating strong proficiency and adherenceto safety protocols. Maintained a clean and organized work environment, consistently adhering to high-quality standards and projectspecifications.

Provided IT consulting services to build and continuously improve the world's most innovative artificial intelligence systems formultiple Fortune 500 companies in a home office setting.

Delivered high-quality technical assistance to customers in a fast-paced, remote call center environment, addressing inquiries aboutDish equipment setup, troubleshooting, and network connectivity.

Daily work in back-end systems and copper/fiber infrastructure that provides service for Internet, IP-TV, IP- Telephony(VoIP), business class VoIP, and POTS in homes as well as businesses and large scale network environments. Including troubleshooting, wiring, and fiber optics issues using the OSI model to efficiently solve customer problems.

Mesquite, Texas

Guaranteed adequate associate coverage to meet customer demand, a safe working environment by ensuring all associates were properly trained, and extensive customer interaction day in and out. Responsibility for ordering everything in lumber and building materials and maintained relations with vendors and our distribution centers. Rated as one of the top three highest performing supervisors in the second highest volume home depot in the south and never received a complaint about customer service issues.

Bachelor Of Applied Science (B.A.Sc.), Computer Systems Networking And Telecommunications

Education record