Robert Dickens Email and Phone Number
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Objective:To apply my 14 years of Information Technology and Network experience toward designing networks and providing professional support and operational proficiency in LAN and WAN technologies. Summary:Accomplished & versatile hands-on IT Professional experienced in all aspects of networking, project deployment, & IT management in small to large enterprise LAN/WAN environments. Experience in the design, implementation, upgrade, security, & support of LAN/WAN network infrastructure & services, desktops, servers, & applications. Capable of full-cycle project design & implementation from concept to completion. Analytical, detail & results oriented. Excellent communications, interpersonal & customer support skills. Hard working self-starter who can work alone or as active & involved team member. Available for 7x24 on-call. U.S. Citizen. Experience working in both a Windows and Solaris/HP UNIX environment.Specialties: Video Conferencing, Cisco IOS, Network Monitoring, Network Infrastructure, Video Conferencing Infrastructure and design.
Sanofi
View- Website:
- sanofi.com
- Employees:
- 79369
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Network Services Manager For The AmericasSanofi Apr 2020 - PresentSwiftwater, Pennsylvania, United StatesWorked as the Network Manager for the Americas Region with 9 direct Senior Network Engineer reports.Acted as the SME for Cloud Genix (Palo Alto) SD-WAN deployment at 200+ sites globally migrating from legacy MPLS connections to new internet based transport. -
Senior Network EngineerSanofi Jan 2015 - Apr 2020Swiftwater, Pennsylvania, United StatesWorked as a Senior Network engineer responsible for the design and deployment of Wide Area (200+ sites globally) and Data Center Network (10+ Data Centers globally) solutions.Streamlined activities to improve and shorten bulky processes and assisted with globally defined standards. -
Network And Video EngineerSanofi Jan 2010 - Jan 2015Swiftwater, Pa• Video Conferencing technical lead globally for 110,000 employees utilizing a Polycom environment that includes 6 on premise bridges RMX 2000, multiple CMA/RPRM Gatekeepers, multiple Video border proxies (VBP/RPAD) and 400 High Definition endpoints (HDX 8000). This includes the design, implementation, and maintenance of the entire video conferencing infrastructure across 150 sites globally.• Performed the role of technical lead for LAN Evolution which included designing, upgrading, and implementing 400 switches for local area network connectivity at our four remote laboratories and two distribution centers. This work included swapping out legacy Cisco switches with new Catalyst 3750* POE switches to perform both LAN and voice functions.• Fully documented and diagramed entire network environment that included LAN, WAN, SAN, Server, and Database connectivity as well as SAP interfaces and what they relate to. This allowed all teams to come together and identify single points of failure within the environment and allowed us to make logical and accurate decisions on how to best improve the environment. -
Network EngineerSanofi Pasteur Mar 2008 - 2010Perform day to day operational maintenance and troubleshooting for LAN and WAN connectivity that includes over 500 network switching, router, and security devices and provide networking support for 13 remote sites.Design and implement future technologies to satisfy customer requirements. -
Network EngineerJoint Staff Support Center Dec 2006 - Mar 2008Network Engineer for the Joint Staff Support Center providing solution and inputs on network growth in a variety of Department of Defense networks to include expansion, modification, and consolidation of networks in direct support of the Joint Chiefs of StaffPerform analytical and evaluative techniques related to computer networks and telecommunications with primary knowledge requirements of information processing methodology, information technology, computer capabilities, and processing techniques.Work with and support Network Engineers in the Pentagon to troubleshoot over six different Wide Area Networks that provide access and resources to customers all over the world.Perform day-to-day maintenance and monitoring of our LAN and WAN infrastructures to include VLAN management, IOS upgrades, network documentation, and Access Control List management.; System and Network Administration
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System AdministrationTh Signal Battalion May 2005 - Dec 2006Perform System and Network Administration across a multi-platform environment (Windows and Solaris) that included but not limited to user management, installing, supporting, and maintaining SUN Solaris server and Microsoft 2000 Windows clients.Perform testing and evaluation with several other global sites on the Primary Display System (PDS-M) and Communication Processing System (CPS) software to ensure database integrity and to make sure that all message traffic was being processed.Broke down all routine performance maintenance procedures to scripts which saved over 300 labor hours, per site, annually resulting in a savings of $10,000.00 a year in labor costs per site.Work with remote sites (travel if needed) on all software and hardware upgrades to ensure project is completed in an accurate and timely manner.
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Helpdesk OperatorUnited States Army Jan 2000 - May 2002Customer service representative for all GISA customers both local to Fort Bragg and around the world in which I provided Tier 2 support on UNIX, Windows, network, and application problems. If problem could not be fixed by me, a ticket was opened thru General Dynamics to be passed to Tier 3.Performed cryptographic keying on over 50 circuits and maintained constant inventory of all keying material.
Robert Dickens Skills
Robert Dickens Education Details
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Enterprise Network Management -
Internetworking Technologies -
Strayer UniversityInformation Systems -
Master Of Business Administration - Mba
Frequently Asked Questions about Robert Dickens
What company does Robert Dickens work for?
Robert Dickens works for Sanofi
What is Robert Dickens's role at the current company?
Robert Dickens's current role is Network Services Manager for the Americas.
What is Robert Dickens's email address?
Robert Dickens's email address is ro****@****eur.com
What schools did Robert Dickens attend?
Robert Dickens attended Strayer University, Strayer University, Strayer University, Strayer University.
What skills is Robert Dickens known for?
Robert Dickens has skills like Network Administration, Troubleshooting, Security, Servers, Networking, System Administration, Switches, Wan, It Management, Routers, Unix, Cisco Ios.
Who are Robert Dickens's colleagues?
Robert Dickens's colleagues are Julie Lo, Luana García, Marine Lipartia, Md, Kahina Boutemen, Mariya Parnova, Nadine Kazmierski, Yohana Beltrán Rodríguez.
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Robert Dickens
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Robert Dickens
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Robert Dickens
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