Robert Dillon Email & Phone Number

- Assists customers with various library services- Maintains digitization equipment- Instructs patrons in using technological hardware and software- Provides technical support for staff as needed- Develops user-friendly documentation for using digitization tools- Updates computer software as needed

- Adjusts operating system functions for ideal functionality- Conducts maintenance procedures for library computer software- Provides patrons with basic computer assistance- Assists in maintaining the Library's web presence- Liaises between the Library and the LOGIN Consortium for troubleshooting ILS issues- Updates material for technological instruction - Maintains database subscriptions with respective vendors- Purchases resources for enhancing multiple collections- Provides tailored one-on-one computer and e-reader instruction by appointment- Manages and edits content for recorded Library events and instruction videos- Assists with readers advisory- Supervises Adult Services

South Jersey

- Adjusts operating system functions for ideal functionality- Conducts maintenance procedures for library computer software- Provides patrons with basic computer assistance- Assists in maintaining the Library's web presence- Liaises between the Library and the LOGIN Consortium for troubleshooting ILS issues- Updates material for technological instruction - Maintains database subscriptions with respective vendors- Purchases resources for enhancing multiple collections- Provides tailored one-on-one computer and e-reader instruction by appointment- Manages and edits content for recorded Library events and instruction videos- Assists with readers advisory

Berkeley Heights, Nj

Greater New York City Area

- Provided personalized customer service- Processed incoming and outgoing material using ILS software- Engaged young adult patrons in various activities - Assisted with various computer-related issues - Coordinated monthly events

Bellevue, Washington

- Utilizes Wordpress for content management- Redesigns web page layouts using CSS- Programs web functionality using Javascript and PHP

Berkeley Heights, New Jersey

- Provided customer service through in-person, phone and email interactions- Conducted research for multiple patron needs- Utilized multiple interlibrary systems to manage patron requests- Assisted with electronic databases such as Ebsco and Novelist- Audited circulating collections- Processed incoming and outgoing media at the Circulation Desk- Utilized computer programming for children's educational tools

Madison, Nj

- Updated reader's advisory brochures and pamphlets- Assisted supervisor with miscellaneous tasks- Assisted with promoting collections - Assisted with interlibrary loan requests

Chatham, New Jersey

 Provided problem solving research results for customer inquiries Placed holds and reservations for patrons Utilized multiple interlibrary systems to fill requests  Assisted patrons with computer-related matters  Audited non-circulating reference collection

Northern New Jersey

 Assisted with patrons at the reference desk Utilized Polaris and SAM  Provided assistance with collection rearrangement Archived periodical media Organized tax material and reports

New Jersey

 Assisted customers in obtaining desired merchandise Promoted membership service Utilized bookstore and internet search engines for fulfilling requests Arranged orders for customers Inventory regulations and compliance Shelved books prior to store openings Operated cash register

United Methodist Archives & History Center

 Assisted in editing EAD documents Digitized archival material like film and photographs Processed paper collections on multiple levels Cataloged paper collections in database system Researched local collections for biographical references connected to paper collections Repaired paper documents Assisted with reference requests

Master Of Library & Information Science (M.L.I.S.), Digital Libraries

Bachelor'S Degree, Social Work, 3.6

Education record