• Coordinate event setup logistics, ensuring timely preparation of the arena for various events, including sports games and student life events.• Provided high-quality customer service to groups reserving the arena, addressing inquiries, managing logistics, and ensuring a seamless event experience.• Served as an ice crew member during hockey games, maintaining the ice surface and assisting with in-game operations for a safe and efficient game environment.

• Collaborated with the operations staff on game day removing snow/ice during TV timeouts and helping with activities during intermissions.• Engaged and partnered with the gameday staff on their promotional giveaways during the game to enhance fan experience and community building.• Supported ticket sales staff on their group ticket assets for groups such as youth hockey organizations and singing groups; ratings improved as result of early action engagement.

• Managed a fleet of vehicles across the branch ensuring smooth transition during the rental process of check ins and check outs.• Working alongside team members using sales and marketing techniques to further promote Enterprise's services and reach new goals within the company. Successfully maintained a top 20 of impactful interests due to sales and customer feedback.• Demonstrated strong customer service through assistance of helping customers with their rental car needs creating a great experience for each customer.

• Collaborated with customers to achieve maximum customer satisfaction by resolving any conflicts• Maintain the sales floor, ensuring it was up to date, as well as filling and back stocking aisles in my assigned departments• Responsible for closing out the last two hours of every shift working on re-shop by customer service

• Helped direct and spread awareness of the company while simultaneously growing the user base• Developed new sales pitch techniques in areas including marketing, business development, and networking• Collaborated with peers to achieve company goals

• Increased customer satisfaction by taking phone calls and setting up customer tee times throughout the week• Responsible for the upkeep in groundskeeping for the property