Robert Dimaggio Email & Phone Number

• Coordinate event setup logistics, ensuring timely preparation of the arena for various events, including sports games and student life events.
• Provided high-quality customer service to groups reserving the arena, addressing inquiries, managing logistics, and ensuring a seamless event experience.
• Served as an ice crew member during hockey games, maintaining the ice surface and assisting with in-game operations for a safe and efficient game environment.

Bridgeport, Connecticut, United States

• Collaborated with the operations staff on game day removing snow/ice during TV timeouts and helping with activities during intermissions.
• Engaged and partnered with the gameday staff on their promotional giveaways during the game to enhance fan experience and community building.
• Supported ticket sales staff on their group ticket assets for groups such as youth hockey organizations and singing groups; ratings improved as result of early action engagement.

Waltham, Massachusetts, United States

• Managed a fleet of vehicles across the branch ensuring smooth transition during the rental process of check ins and check outs.
• Working alongside team members using sales and marketing techniques to further promote Enterprise's services and reach new goals within the company. Successfully maintained a top 20 of impactful interests due to sales.
• Demonstrated strong customer service through assistance of helping customers with their rental car needs creating a great experience for each customer.

Watertown, Massachusetts, United States

• Collaborated with customers to achieve maximum customer satisfaction by resolving any conflicts
• Maintain the sales floor, ensuring it was up to date, as well as filling and back stocking aisles in my assigned departments
• Responsible for closing out the last two hours of every shift working on re-shop by customer service

• Helped direct and spread awareness of the company while simultaneously growing the user base
• Developed new sales pitch techniques in areas including marketing, business development, and networking
• Collaborated with peers to achieve company goals

Weston, Massachusetts, United States

• Increased customer satisfaction by taking phone calls and setting up customer tee times throughout the week
• Responsible for the upkeep in groundskeeping for the property

Stem Master Of Business Administration - Business Analytics

Bachelor Of Science, Cum Laude, Marketing

Activities and Societies: Club Golf, Sigma Chi Fraternity, Alpha Kappa Psi Business Fraternity

Education record