Robert Dock, Mcp Email & Phone Number

Indianapolis, Indiana, United States

Indiana, United States

Works directly with the Product team to build and automate new “turn-key” and “one-button” solutions for customers, focusing mainly on solutions that can be scripted through bash/Python/Powershell or automated through platforms like Ansible/Terraform. Builds integrations with VMware’s vCloud Director and vSphere to enable customer self-deployment without.

(LightBound was acquired by DataBank in 2019, roles were moved around to fit).Oversee the critical issues and projects as a Tier 3 escalation point for our Support personnel. Continue to provide support for customers who have internet enabled colocation or managed firewall/router/switch services that were previously with LightBound. Work within Windows and.

Focused mainly upon the building, organizing, compiling, configuring, and maintenance of internet uplinks, BGP routers, and firewalls, all on Cisco products. Worked with customers to provide public IP space for their internet facing routers/switches, built and maintained STSVPNs, configured RAVPN access for customers, and specialized in network engineering.

Configured and maintained internet uplinks for customers at remote locations and within our colocation at the data center. Worked in a 24/7/365 environment to ensure best SLA for our customers. Additionally configured and maintained HPBX products, hosted DNS, BGP enabled routers, switches, and managed firewall products for our customers - all Cisco.

Oversaw the monitoring of over 1000+ CLEC services for large, enterprise customers in a 24/7/365 environment. Restored services by calling customers and walking through troubleshooting over the phone at their remote location once services were down and additionally worked with LEC ISPs to provide outage updates and coordinate technician access to remote.

Indianapolis, Indiana Area

Perform daily monitoring of several networks remotely, utilize administration software to connect to remote servers in order to perform diagnostics and troubleshooting, physically install network cabling and mount servers within client environments, work with residential/commercial clientele to meet their computing needs and troubleshoot/repair their.

Provide configuration and provisioning of assets for new employees as well as onboard their mobile devices, provide offboarding support for employees leaving the company, support 60+ employees at a Tier 1 Helpdesk level, and configure/deploy AWS related VPCs, EC2 instances, S3 buckets, and Security Groups.Key Contributions:- Configured and maintained.

Indianapolis, Indiana Area

Played a major part in the triaging and treatment of patients, including gathering medical history from clients, practicing venipuncture in several locations resulting in successful blood draws, placing IV catheters, calculating and giving dosing of many kinds of medication and fluids via various routes (SQ, IV, IM), taking quality radiographs of all major.

Played a major part in the triaging and treatment of emergency/critical patients, including gathering medical history from clients, practicing venipuncture in several locations resulting in successful blood draws, placing IV catheters, calculating and giving emergency dosing of many kinds of medication and fluids via various routes (SQ, IV, IM), taking.

Indianapolis, Indiana Area

Assisted in the care and hospitalization/diagnosis/medication of various pets, including restraining dogs and cats for medication/fluid removal, drawing up of medications and vaccinations, and application of said medications and vaccinations.

Speedway, IN

Provided specialized and individualized care to each pet staying (boarding) or hospitalized with us. Projects included walking dogs 4-5 times a day, providing each pet with fresh water several times a day, cleaning and disinfecting cages/runs/the whole hospital during the day and at the end of the day.

Provided a friendly and warm experience to all resort guests in the duration of their stay, answered phone calls within 3 rings, set up vacation stays, informed guests of nearby attractions, refueled boats and gave bait to fishing guests, and cleaned cabins at the end of each guests' stay.

Taught basic and complex musical instruction to each individual in the front ensemble, provided examples when verbal instruction was not enough, provided individualized attention to 16 members, created "warm-up" exercises to work on technique and help relax members, and gave private instruction when requested.

Bachelor'S Degree, Information Technology

Continuing Education For Certifications, Network And System Administration/Administrator

Fast-paced coursework targeted at receiving certifications through vendors like Microsoft and Cisco as well as vendor-neutral.

Bachelor Of Arts (Ba), Music Teacher Education, Biology

Activities and Societies: Marimba Ensemble, Percussion Ensemble, Solo Performances, Ensemble Performances, Symphonic Band, Wind Ensemble.

Ged, Music

Activities and Societies: Wind Ensemble, Jazz Ensemble, Percussion Ensemble, Marching Band Focused mainly on music performance with.