Business Operations Analyst
Current
Nov 2024 - Present
AeroLeads people directory · profile
Robert Dodier Email & Phone Number
Financial Customer Associate
at
Retired
1 work email found
@hmsa.com
1 phone found area 808
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Financial Customer Associate
Location
Honolulu County, Hawaii, United States
Company size
Who is Robert Dodier? Overview
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Quick answer
Robert Dodier is listed as Financial Customer Associate at Retired, a company with 83 employees, based in Honolulu County, Hawaii, United States. AeroLeads shows a work email signal at hmsa.com, phone signal with area code 808, and a matched LinkedIn profile for Robert Dodier.
Robert Dodier previously worked as Business Operations Analyst at Retired and Business Operations Analyst at Fidelity Investments. Robert Dodier holds Bachelor Of Business Administration (Bba), Business Administration And Management, General, 3.78 Gpa from Lesley University.
Company email context
Email format at Retired
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{first}_{last}@hmsa.com
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AeroLeads found 1 current-domain work email signal for Robert Dodier. Compare company email patterns before reaching out.
Profile bio
About Robert Dodier
Aloha All! As I close out 2017, I look forward to many changes in my life as I relocate my family from Waikiki, HI to Albuquerque, NM where my father can access the services at the New Mexico Heart Institute, and where I can combine my vast management experience with my recently acquired analysis skills to become a dynamic innovative leader within the Albuquerque business community.I am currently working as the Contact Center Operations & Servicing Analyst for Hawaii’s Blue Cross Blue Shield health insurance company, HMSA. Prior to that, I was the analyst team lead (supervisor) for the Hawaii Health Connector, and Trainer/technical support for Baxter Healthcare. I also gained several years managerial experience as an owner/manager of a fine dining restaurant in the Boston area. 2018 is going to be an exciting year!!!
Listed skills include Microsoft Excel, Business Process Improvement, Leadership, Business Analysis, and 11 others.
Current workplace
Robert Dodier's current company
Company context helps verify the profile and gives searchers a useful next step.
Retired
5 roles
Robert Dodier work experience
A career timeline built from the work history available for this profile.
Business Operations Analyst
Current
Aug 2023 - Present
Financial Customer Associate
Current
Aug 2023 - Present
Operations Business Analyst
- Functions as the call center Subject Matter Expert working closely with agents and management to gain operational efficiency including working knowledge of the electronic enrollment and billing systems
- Identifies and provides solutions to processing, system, and documentation issues encountered by call agents.
- Participates in various interdepartmental system/process enhancement projects including; the Member Issue Analysis Project, MS Systems Replacement Project, and MS Call Center… Show more
- Participates in various interdepartmental system/process enhancement projects including; the Member Issue Analysis Project, MS Systems Replacement Project, and MS Call Center Process Improvement Project (facilitator)
- Generates and evaluates call systems analytics including call tree planning/routing of call groupings, their applications/skill sets, real time and historical reporting, call volume/abandon/avg. speed of answer/GoS
- Examines agent call performance metrics and skills (Ulysses), agent ability to properly convey billing/enrollment/eligibility workflow and procedures to customers
Mar 2015 - Aug 2023
Business Analyst
Hawaii Health Connector
10/2013 to 7/2014 - Appeals Specialist at the Connector Call Center8/2014 to 2/2015 - Business Analyst
Oct 2013 - Feb 2015
Team & coworkers
Colleagues at Retired
Other employees you can reach at azlockbox.com. View company contacts for 83 employees →
EF
Eileen Fowler
Colleague at RetiredStatesville, North Carolina, United States, United States
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JV
James Voller
Colleague at RetiredPort St Lucie, Florida, United States, United States
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H(
Harold (Hal) Leahy, Ea, Fntpi
Colleague at RetiredPalm Beach Gardens, Florida, United States, United States
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GC
Garry Crawford
Colleague at RetiredCity Of Langley, British Columbia, Canada, Canada
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JK
Jan Kasten
Colleague at RetiredParksville, British Columbia, Canada, Canada
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BH
Brian Henchey
Colleague at RetiredGreater Toronto Area, Canada, Canada
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SE
Steve Engel
Colleague at RetiredColumbus, Ohio Metropolitan Area, United States
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PT
Pete Tyler
Colleague at RetiredKintore, Scotland, United Kingdom, United Kingdom
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DC
David Currier
Colleague at RetiredWarrington, England, United Kingdom, United Kingdom
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RB
Rick Beethe
Colleague at RetiredDenver, Colorado, United States, United States
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Eileen Fowler
Colleague at RetiredStatesville, North Carolina, United States, United States
View →
JV
James Voller
Colleague at RetiredPort St Lucie, Florida, United States, United States
View →
H(
Harold (Hal) Leahy, Ea, Fntpi
Colleague at RetiredPalm Beach Gardens, Florida, United States, United States
View →
GC
Garry Crawford
Colleague at RetiredCity Of Langley, British Columbia, Canada, Canada
View →
JK
Jan Kasten
Colleague at RetiredParksville, British Columbia, Canada, Canada
View →
BH
Brian Henchey
Colleague at RetiredGreater Toronto Area, Canada, Canada
View →
SE
Steve Engel
Colleague at RetiredColumbus, Ohio Metropolitan Area, United States
View →
PT
Pete Tyler
Colleague at RetiredKintore, Scotland, United Kingdom, United Kingdom
View →
DC
David Currier
Colleague at RetiredWarrington, England, United Kingdom, United Kingdom
View →
RB
Rick Beethe
Colleague at RetiredDenver, Colorado, United States, United States
View →
1 education record
Robert Dodier education
FAQ
Frequently asked questions about Robert Dodier
Quick answers generated from the profile data available on this page.
What company does Robert Dodier work for?
Robert Dodier works for Retired.
What is Robert Dodier's role at Retired?
Robert Dodier is listed as Financial Customer Associate at Retired.
What is Robert Dodier's email address?
AeroLeads has found 1 work email signal at @hmsa.com for Robert Dodier at Retired.
What is Robert Dodier's phone number?
AeroLeads has found 1 phone signal(s) with area code 808 for Robert Dodier at Retired.
Where is Robert Dodier based?
Robert Dodier is based in Honolulu County, Hawaii, United States while working with Retired.
What companies has Robert Dodier worked for?
Robert Dodier has worked for Retired, Fidelity Investments, Hmsa, and Hawaii Health Connector.
Who are Robert Dodier's colleagues at Retired?
Robert Dodier's colleagues at Retired include Eileen Fowler, James Voller, Harold (Hal) Leahy, Ea, Fntpi, Garry Crawford, and Jan Kasten.
How can I contact Robert Dodier?
You can use AeroLeads to view verified contact signals for Robert Dodier at Retired, including work email, phone, and LinkedIn data when available.
What schools did Robert Dodier attend?
Robert Dodier holds Bachelor Of Business Administration (Bba), Business Administration And Management, General, 3.78 Gpa from Lesley University.
What skills is Robert Dodier known for?
Robert Dodier is listed with skills including Microsoft Excel, Business Process Improvement, Leadership, Business Analysis, Customer Relationship Management, Visio, Ms Office, and Ms Excel Pivot Tables.
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