Robert Doerr Email & Phone Number

Pennsylvania, United States

In this role, I deliver strategic oversight and leadership across U.S operations, specifically the direction and matrix resourcing of recovery and quality processes. I exhibit leadership driven by shaping a positive workplace, sustaining accuracy in asset management, and enriching customer-facing processes.➞ Protects brand image, reputation, and revenue by administrating recalls, sales stops, sustainability, reuse/repurpose practices, competence development, and implementation of modernized, streamlined standard operating procedures (SOPs).◤ Success ◥ ★ Develop consistency in large-scale national operations through comprehensive cost to income planning rather than simple cost reductions.★ Boost the customer experience and improve the IKEA footprint by influencing a continuous process improvement culture.

Conshohocken, Pennsylvania, United States

In this role, I provided comprehensive, resourceful logistics management for all U.S.-based stores (50 facilities); drove KPIs, asset management, and P&L. I also served as matrix partner alongside Goods-Flow Managers, Inventory Specialists, and varied In-Store Logistics Specialists to achieve mutual goals.➞ Developed KPIs and standards including global service protocols, new equipment/tool implementation, and store best practices.➞ Remained motivated through routine engagement, store commercial reviews, industry training, self-development, innate leadership capacities.◤ Success ◥ ★ Implemented a variety of methodologies spanning commercial team, retail, brand expansion, workplace health & safety (WH&S), transportation administration, and end-to-end warehouse operations from shipping and receiving to team growth and process enforcement/improvement.★ Integrated new solutions that boosted efficacy; in addition to primary role directives, acted as an integral part of Global Competence Networks including Deliver and Handle Goods, Handling and Storage Equipment Council (HSEC), and Logistics Competence Profiles for CDN.★ Promoted to U.S. Recovery and Quality Manager.

Chicago, Illinois, United States

In this role, I delivered strategic leadership and management of processes across many workstreams including product logistics, store, and team operations. I also collaborated with leadership to create and enforce budgets that drove profitability. ➞ Developed and shaped an optimal flow of goods via superior receiving, replenishment, and warehouse management capacities.◤ Success ◥ ★ Spearheaded and supported multiple logistic departments (inflow-receiving, replenishment, and outflow-order fulfilment) that managed routine and ad hoc company operations; directed 100+ staff across all workstreams.★ Promoted to Country In-Store Logistics Manager.