I am a dedicated, adaptable, and patient employee with a wide range of skills and employment history. I have a keen eye for detail, take pride in my work, and strongly believe in leading by example. I have excellent communication skills which I have perfected during my time as a trainer and supervisor. I have demonstrated a natural aptitude and genuine enjoyment of technical troubleshooting, especially for corporate MDM managed environments. I also have strong technical writing skills and a vision for what quality knowledge articles should be.I am very proud to have successfully led a department with a large and unrelenting workload by planning, communicating, and adapting to regularly shifting priorities. My departments success resulted in measurable improvement across the support center on a number of occasions.I dive into my work and love what I do, so it is important that I also love the company I am doing my work for.
Listed skills include Microsoft Office, Enterprise Mobility, Mobile Device Management, Technical Support, and 13 others.