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@chaikinanalytics.com
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2 phones found area 973
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Robert Donald is listed as Client Success Manager @ Chaikin Analytics | Sales, Customer Success based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at chaikinanalytics.com, phone signal with area code 973, and a matched LinkedIn profile for Robert Donald.
Robert Donald previously worked as Client Success Manager at Chaikin Analytics and Associate Faculty Member at University Of Phoenix. Robert Donald holds M.S, Financial Management from University Of Maryland Global Campus.
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AeroLeads found 1 current-domain work email signal for Robert Donald. Compare company email patterns before reaching out.
As a Client Success Manager at Chaikin Analytics, I leverage my deep knowledge and expertise in financial data and markets to help customers get the most value from our subscription-based platform. I have over five years of experience in this role, and I am passionate about delivering exceptional customer service and solving business problems with technology.I have revised and improved the onboarding process for new customers, increasing retention by 25%. I have also updated and transferred the user manual from WordPress to Zendesk, enhancing the user experience and accessibility. I conduct webinars and trainings to onboard, educate, and support customers, and I provide feedback and input to the product management team as the voice of the customer. I am proficient in using Zendesk, CRM, and customer success tools to manage and grow my assigned client list, and I have achieved multiple honors and certifications for my performance and skills.
Listed skills include Enterprise Software, Solution Selling, Strategy, Cloud Computing, and 34 others.
A career timeline built from the work history available for this profile.
Baltimore, MD, US
Drive usage and renewal of subscription based Financial Platform requiring the ability to understand and interpret financial market data. Revised Onboarding Process to new customers increasing retention by 25%Updated and revised User's Manual while transferring from WordPress to Zendesk. Conduct webinars designed to successfully on board new clients and.
Contract position teaching undergraduate classes on an as needed basis.
Jacksonville, FL, US
105% of Quota in 2015 and 103% in 2016Responsible for the overall relationship with a Named Account Territory. Maintain and grow existing subscriptions (primarily Risk Products) through the sale of upgrades and enhancements. Sell additional products, especially Marketing and Supplier Data Products into the Accounts. Drive adoption and usage of products.
Jacksonville, FL, US
Alignment to approximately 400 Named Accounts with the responsibility to drive implementation and increased usage of D&B's Credit and Risk Products. Conduct solution reviews with clients to drive product adoption and create opportunities to sell additional products and services. Conduct demos, both online and in person. Customer Success related.
Redmond, Washington, US
Microsoft Financing Accountable for selling financing services to Microsoft Enterprise customers, as well as for coaching assigned sales teams on how to integrate payments into selling strategies. Increased annual revenue in assigned geography from $0 to $34M during my tenure. Engaged with the customer to articulate Microsoft Financing Solutions, including.
Walldorf, BW, DE
Developed and managed the financing program, designed to generate revenue by offering alternative payment options to SAP customers. Inherited/enhanced an outsourced financing program with Fleet Bank. Managed relationships with multiple lenders, supervised the daily activities of as many as three Account Executives, and educated SAP Account Executives in.
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Robert Donald is listed as Client Success Manager @ Chaikin Analytics | Sales, Customer Success.
AeroLeads has found 1 work email signal at @chaikinanalytics.com for Robert Donald.
AeroLeads has found 2 phone signal(s) with area code 973 for Robert Donald.
Robert Donald is based in Greater Philadelphia, United States, United States.
Robert Donald has worked for Chaikin Analytics, University Of Phoenix, Dun & Bradstreet, Microsoft, and Sap.
You can use AeroLeads to view verified contact signals for Robert Donald, including work email, phone, and LinkedIn data when available.
Robert Donald holds M.S, Financial Management from University Of Maryland Global Campus.
Robert Donald is listed with skills including Enterprise Software, Solution Selling, Strategy, Cloud Computing, Business Development, Crm, Contract Negotiation, and Professional Services.
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