The mission of Opportunity House is to create a St. Louis where all young people have access to safe and stable housing. The organization works collaboratively with communities across St. Louis to create solutions for the homelessness epidemic facing young people in our community. In partnering with communities our young people can find the support they need to experience lasting change.● Spearhead the ongoing development and implementation of long-term housing services for young people experiencing homelessness in the St. Louis region● Promote the organization's profile through the participation in community taskforces and workgroups● Oversee and coordinate all aspects of budgeting and financial management to ensure the long-term stability of the organization● Develop and execute fundraising events to attract donors and meet financial goals● Collaborate with constituent groups – Board of Directors, Advisory Board, volunteers, external stakeholders – to ensure all programs are developed and implemented with attention to innovative and best practices

● Supported the diverse mental health and case management needs of a caseload of 70 students enrolled in the School of Medicine and the School of Law● Promoted wellness through the development and execution of therapeutic groups and mental health learning opportunities● Ensured all service delivery aligned with ethical practices and social work standards of care

Mission: Empower organizations to delivery high impact programs.● Collaborated with organizations to create and implement internal evaluation and continuous quality improvement plans● Provided staff trainings in the areas of program design and implementation, trauma informed care, and mental health and wellbeing Sample Projects: Housing Program for Emerging Adults● Designed and implemented internal evaluation plan, continuous quality improvement system, and data tracking system● Developed the case management program designed for students experiencing homelessness and who were enrolled in institutions of higher education● Managed master’s level interns responsible for the providing case management servicesNeighborhood Community Center● Designed and implemented internal evaluation plan, continuous quality improvement system, and data tracking system● Coached youth program staff in the areas of trauma informed care, effective service delivery, and program evaluation

● Managed the operations of a 2.4-million-dollar program serving 85 emerging adults between the ages of 17 and 24● Led and managed a team of 16 staff members from onboarding through performance management● Strategically developed the service infrastructure, policies, and procedures to ensure services were delivered in a manner which reflected trauma informed, strengths-based, harm reduction, and housing first philosophies● Provided staff training in the areas of program design and implementation, trauma informed care, effective documentation, healthy boundaries, and mental health and well-being to ensure staff were adequately able to support clients in successfully transitioning to independence ● Designed and implemented evaluation, continuous quality improvement, and data tracking systems● Analyzed outcome data to track the impact of programs and interventions and make targeted changes to program structure and individual treatment plans to ensure clients success

● Managed the operations of a 1.5-million-dollar program serving 300 emerging adults between the ages of 18 and 24 engaged in residential and community-based programs● Led and managed a team of 12 staff members from onboarding to performance management● Strategically developed the service infrastructure, policies, and procedures to ensure services were delivered in a manner which reflected trauma informed, strengths-based, harm reduction, and housing first philosophies● Developed and maintained the electronic data management system and appropriate reporting mechanisms to accurately track and report the program data necessary for continuous quality improvement● Created and analyzed measurement tools to track the impact of programs and interventions using both standardized and self-designed measures● Provided ongoing crisis intervention to support staff and emerging adults● Crafted professional development and training opportunities for staff in relevant topics of diversity and inclusion, mental health, and effective services delivery

● Hired, trained, and supported 5 staff members and practicum students● Developed the mental health services infrastructure and engaged in continuous quality improvement to ensure effective service delivery● Developed and maintained the electronic data management system and appropriate reporting mechanisms to accurately track and report relevant program data● Collaborated with program staff to ensure students were proactively connected with mental health services and community resources● Served as a subject matter expert on best practices in the fields of adolescent/emerging adult mental health, social-emotional learning, and resources available in the St. Louis community● Crafted professional development and training opportunities for staff in relevant topics of diversity, equity, and inclusion and mental health support and service delivery

● Met the ongoing therapeutic needs of up to 14 youth in the long-term residential program, both independently and through the management and guidance of Case Managers and support staff ● Hired, trained, and supported two Case Managers ● Maintained client files, submitted personal billing, and reviewed the accuracy and appropriateness of billing submitted by supervisees ● Developed and implemented new service components, including mentoring, employment training, and participation incentive programs ● Supported residential staff through direct guidance and regular training opportunities

● Provided for the needs of staff and youth of the Transitional Living Program and developed new policies, procedures, and incentive programs ● Provided direct oversight to the Transitional Living Program ● Hired, trained, and supervised a staff of five Residential Youth Care Workers overseeing ten youth in the Transitional Living Program

● Provided emergency and crisis services and interventions to homeless and at-risk youth, ages 11 through 21 ● Utilized motivational interviewing and crisis intervention techniques to provide ongoing guidance, referrals, and support to youth in order to mitigate the harmful effects of homelessness