Robert Downing Email & Phone Number

Worcester, United Kingdom

Downing HR Ltd. provides a range of comprehensive HR services to national clients in all sectors on a hourly / daily / project basis, with a key focus on Mediation, Investigations and Management Development. Assignments have included:- Independent mediator providing services to public and private sector clients;- Leading complex workplace investigations.

Worcester, United Kingdom

• Responsible for managing all HR activities within the business unit of Sanctuary Supported Living – a specialist part of Sanctuary Group providing services to clients with mental health, learning or physical.
• Designing and implementing a programme of HR training to assist with upskilling managers with regard to disciplinary, grievance and capability issues as well as a central theme of legal risk management;
• Identifiying and implementing the need for revised organisational structures as a result of issues regarding compliance with the Working Time Directive;
• Improving overall satisfaction with the service provided by the HR team to this specific part of the Group;
• Integrating over 40 staff from 5 different companies in 3 weeks following a TUPE transfer, culminating in a successful 2-day induction programme for transferred staff.

Worcester, United Kingdom

• A Group-wide role covering 8500+ staff, working in the Employee Relations team, within HR shared services. Principally, I was accountable for managing all employment tribunal claims, HR policy development, assisting.
• Taking a lead on policy design, to include producing a Group-wide staff induction policy which ensured greater consistency of approach to staff development;
• Reducing the Group’s requirement on external legal partners to deal with complex ER cases, to include tribunals. I was successful in reducing the Group’s average legal cost per tribunal claim by 90% in 3 years;
• Reviewing, and in many cases, reducing the time spent on management training regarding HR policy and increasing the overall satisfaction levels with such offerings;
• Implementing a Group-wide Performance Improvement Plan process to assist managers with dealing with issues of poor staff performance;
• Developing the role of the HR Officer to ensure this becomes a “stepping stone” between HR administration and HR Business Partner;

• Capgemini is one of the world's largest management consulting, outsourcing and professional services companies with a staff of 108,698 operating in 39 countries. I worked on the flagship UK HMRC account and the.
• Setting up and leading the HR Case Management Team to deal with all employee relations issues across the Account. This drove forward the implementation of the HR Business Partner role required to focus more of.
• Assisting with the right-shoring of HR back-office activities to include managing the training of staff located in India with regard to company policies and UK employment law.
• Assisting with the restructuring of the Capgemini HMRC account, reducing headcount by c500 and being responsible for the implementation and management of the redundancy appeals process. A key success factor was that.
• Implementing an induction programme for Capgemini Schneider account employees located in 31 countries across Europe, providing greater consistency of approach to staff development;
• Creating and implementing a Talent Management programme which encompassed aspects of succession planning, performance management and career management for all individuals, particularly those in key positions and/or who.

Transferring from EDS to Capgemini via TUPE, I was chosen for the above role in spite of little HR operational experience, being the single point of contact for all HR queries for my area of responsibility, as well as a member of the strategic management team within the business. I assisted with change initiatives and conducted a pro-active approach to HR.

Ba Hons, Modern Languages, 2:1

Mcipd, Human Resources Management And Services