Robert "Duff" Wilson Email & Phone Number

Pleasant Grove, Utah, United States

Leading and managing all aspects of the Family Tree Maker product experience and development including product direction, priorities, and requirements. Gather and incorporate customer feedback and represent the product at genealogy conferences and events at every level. Manage partnerships and relationships with 3rd parties that are part of or work with.

Lehi, Utah

Work closely with the broader International team and represent the product needs of International customers to the organization to guide product priorities and direction. Work closely and collaborate with international product stakeholders including product, engineering, research, localization, commerce, marketing, operations, and member support to.

Provo, Utah Area

• Design and conduct research projects using a variety of methods such as field studies, lab-based usability, unmoderated usability (in person and remote), card sort, surveys, observations and interviews.
• Implemented methods for identifying and recruiting targeted research participants.
• Work closely with product managers, designers, and engineers to communicate and incorporate research findings into improved product solutions.

Provo, Utah Area

Manage product direction and priorities, define product requirements, gather and incorporate customer feedback.Other responsibilities have included: Defining user interaction requirements, designing high-level and low-level user-interfaces, creating UI prototypes, implementing user interface designs and conducting usability studies.

Med, Instructional Technology

Ba, Organizational Communication