Robert Dufresne Email and Phone Number
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Robert Dufresne is a Senior Infrastructure Engineer at Blue Cross Blue Shield of Massachusetts at Blue Cross Blue Shield of Massachusetts. He possess expertise in office 365, lync server 2010, lync, hyper v, cloud computing and 28 more skills.
Blue Cross Blue Shield Of Massachusetts
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Senior Infrastructure EngineerBlue Cross Blue Shield Of Massachusetts Mar 2014 - PresentBoston, Ma, UsResponsibilities include, but are not limited to the following:Exchange 2010/Office 365 hybrid environment, Lync and Sharepoint.Public Folder and Mailbox MigrationsPlanning and executing growth and expansion of Messsaging InfrastructureExisting deployment reconfigurationAdmin Non-Exchange servers and services (Active Directory, etc.)Create new accountsAssign mailboxes to accounts created in other departmentsCreation of service/shared mailboxesRespond to requests from help desksApply security updates (OS and services)Check application, system, event, AV, and spam logsManage quotasMove mailboxesMonitor capacityManage LicensingManage 3rd party applications and servicesRespond to help desk escalationsProvision users for services -
Sr. EngineerSentri (Acquired By Polycom) Oct 2003 - Mar 2014Westborough, Ma, UsDesign, implement, manage and support server, PC, LAN, WAN, firewall and application services in multiple environments to meet the business needs of clients and internal infrastructure. Primary duties include: Remote/Onsite Support, Project Management, Network Design, Routing, Exchange Design, migration and implementation, Network Security, End-User Support, Citrix implementations and support. Services are provided for all hardware and software related issues. Interface with vendors to facilitate ordering and best pricing. Formulate policies, procedures and standards pertaining to clients IT infrastructure and disaster recovery planning and SOx compliance planning. Management of Engineers. -
Information Systems AdministratorPresstek Jul 2001 - Oct 2003Uxbridge, Middlesex, Middlesex, GbPrimarily responsible for design, installation and support of server computers running Windows 2000/NT, HP-UX and Linux in a mixed mode network. Support responsibilities include end-user support via IT helpdesk, maintenance of server systems (hardware and software) and documentation of processes. Exchange 2000 Administration. Active Directory Maintenance. Citrix Metaframe XP Administration. Support Video conferencing equipment. Perform Backups and file recovery. Track all assets and software for licensing purposes. -
System AdministratorEdial, Inc. Oct 2000 - May 2001Provide technical support and problem resolution to employees in a multi-operating system environment on a corporate LAN. Maintenance, upkeep and upgrading network components including servers, desktops, laptops, and handheld devices on the hardware and software level.
Robert Dufresne Skills
Frequently Asked Questions about Robert Dufresne
What company does Robert Dufresne work for?
Robert Dufresne works for Blue Cross Blue Shield Of Massachusetts
What is Robert Dufresne's role at the current company?
Robert Dufresne's current role is Senior Infrastructure Engineer at Blue Cross Blue Shield of Massachusetts.
What is Robert Dufresne's email address?
Robert Dufresne's email address is ro****@****sma.com
What is Robert Dufresne's direct phone number?
Robert Dufresne's direct phone number is +160357*****
What skills is Robert Dufresne known for?
Robert Dufresne has skills like Office 365, Lync Server 2010, Lync, Hyper V, Cloud Computing, Microsoft Technologies, Microsoft Exchange, Virtualization, Sonicwall, Active Directory, Windows Server, Vpn.
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