Robert Dufresne

Robert Dufresne Email and Phone Number

Senior Infrastructure Engineer at Blue Cross Blue Shield of Massachusetts @ Blue Cross Blue Shield of Massachusetts
Robert Dufresne's Location
Hudson, New Hampshire, United States, United States
About Robert Dufresne

Robert Dufresne is a Senior Infrastructure Engineer at Blue Cross Blue Shield of Massachusetts at Blue Cross Blue Shield of Massachusetts. He possess expertise in office 365, lync server 2010, lync, hyper v, cloud computing and 28 more skills.

Robert Dufresne's Current Company Details
Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield Of Massachusetts

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Senior Infrastructure Engineer at Blue Cross Blue Shield of Massachusetts
Robert Dufresne Work Experience Details
  • Blue Cross Blue Shield Of Massachusetts
    Senior Infrastructure Engineer
    Blue Cross Blue Shield Of Massachusetts Mar 2014 - Present
    Boston, Ma, Us
    Responsibilities include, but are not limited to the following:Exchange 2010/Office 365 hybrid environment, Lync and Sharepoint.Public Folder and Mailbox MigrationsPlanning and executing growth and expansion of Messsaging InfrastructureExisting deployment reconfigurationAdmin Non-Exchange servers and services (Active Directory, etc.)Create new accountsAssign mailboxes to accounts created in other departmentsCreation of service/shared mailboxesRespond to requests from help desksApply security updates (OS and services)Check application, system, event, AV, and spam logsManage quotasMove mailboxesMonitor capacityManage LicensingManage 3rd party applications and servicesRespond to help desk escalationsProvision users for services
  • Sentri (Acquired By Polycom)
    Sr. Engineer
    Sentri (Acquired By Polycom) Oct 2003 - Mar 2014
    Westborough, Ma, Us
    Design, implement, manage and support server, PC, LAN, WAN, firewall and application services in multiple environments to meet the business needs of clients and internal infrastructure. Primary duties include: Remote/Onsite Support, Project Management, Network Design, Routing, Exchange Design, migration and implementation, Network Security, End-User Support, Citrix implementations and support. Services are provided for all hardware and software related issues. Interface with vendors to facilitate ordering and best pricing. Formulate policies, procedures and standards pertaining to clients IT infrastructure and disaster recovery planning and SOx compliance planning. Management of Engineers.
  • Presstek
    Information Systems Administrator
    Presstek Jul 2001 - Oct 2003
    Uxbridge, Middlesex, Middlesex, Gb
    Primarily responsible for design, installation and support of server computers running Windows 2000/NT, HP-UX and Linux in a mixed mode network. Support responsibilities include end-user support via IT helpdesk, maintenance of server systems (hardware and software) and documentation of processes. Exchange 2000 Administration. Active Directory Maintenance. Citrix Metaframe XP Administration. Support Video conferencing equipment. Perform Backups and file recovery. Track all assets and software for licensing purposes.
  • Edial, Inc.
    System Administrator
    Edial, Inc. Oct 2000 - May 2001
    Provide technical support and problem resolution to employees in a multi-operating system environment on a corporate LAN. Maintenance, upkeep and upgrading network components including servers, desktops, laptops, and handheld devices on the hardware and software level.

Robert Dufresne Skills

Office 365 Lync Server 2010 Lync Hyper V Cloud Computing Microsoft Technologies Microsoft Exchange Virtualization Sonicwall Active Directory Windows Server Vpn Dhcp Servers Troubleshooting Network Security Microsoft Sql Server Dns Security Hardware Vmware Esx Windows 7 Technical Support Operating Systems Iis Powershell Disaster Recovery Cisco Technologies Vmware Firewalls Data Center Ccna Network Administration

Frequently Asked Questions about Robert Dufresne

What company does Robert Dufresne work for?

Robert Dufresne works for Blue Cross Blue Shield Of Massachusetts

What is Robert Dufresne's role at the current company?

Robert Dufresne's current role is Senior Infrastructure Engineer at Blue Cross Blue Shield of Massachusetts.

What is Robert Dufresne's email address?

Robert Dufresne's email address is ro****@****sma.com

What is Robert Dufresne's direct phone number?

Robert Dufresne's direct phone number is +160357*****

What skills is Robert Dufresne known for?

Robert Dufresne has skills like Office 365, Lync Server 2010, Lync, Hyper V, Cloud Computing, Microsoft Technologies, Microsoft Exchange, Virtualization, Sonicwall, Active Directory, Windows Server, Vpn.

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