Robert Dunham, Ams® Email & Phone Number

Wilmington, North Carolina

In addition to management of a portfolio of community associations:-Train new community managers and continue to enhance the training program for new employees -Mentor several existing managers and their community boards to effectively maintain important client relationships and help managers stay successful.-Act as a point of escalation for owners and clients as needed-Facilitate vendor relation opportunities for the staff-Assist with developing and documenting internal standard operating procedures

Wilmington, North Carolina

-Service a mixed portfolio of Residential and Commercial Associations-Assist with creating an annual budget for each association. Analyze reserve funding for future capital improvements. Present community financials monthly.-Coordinate insurance claims for master insurance policies such as Townhomes and Condominium units due to losses, specifically from hurricanes. Largest claim successfully settled for one association: $1,900,000.-Enforce violations in accordance with the community governing documents-Plan and execute annual meetings to accomplish elections for Boards, as well as present year-end financials & upcoming budget to all homeowners for each community association. -Work with developers to conduct association business-Train and consult Homeowner Boards on how best to conduct association business-Attend regular board meetings. Notate and execute on action items.-Field general homeowner questions and escalate certain needs to Board of Directors for collaboration.

Wilmington, North Carolina Area

Assistant to Association Managers at PMC.Assistant Master Association manager on-site at RiverLights Community Association in Wilmington, North Carolina-Work closely with Board of Directors and other association Vendors to understand the proper expectations and monitor whether those expectations are being met in a growing community- Help prepare and organize monthly and annual budgets for a range of local communities managed by Premier Management Company-Learn the content contained within community governing documents, along with local and federal laws and state statutes-Inspect communities, work with owners and Board of Directors to resolve ongoing violations of the community governing documents-various other administrative tasks as assigned

Wilmington, North Carolina Area

-Responsible for marketing of the Charlie Graingers brand for company owned and other franchised stores.-Train Franchisee store Managers in all aspects of marketing their Charlie Graingers restaurants.-Conduct routine marketing evaluations/audits of Franchisee and DiSabella Partner/Enterprise Zone, LLC stores.-Develop continuous improvement programs, processes and procedures.-Engaged local businesses/potential customers through face-to-face marketing, helping embed the brand into local communities.-Interpreted sets of data to assess performance of stores and help make critical management decisions

Wilmington, Nc

-Collaborate with Marketing Manager to develop the marketing strategy for the ‘Charlie Tray’ and ‘Dinner Plate’ -Arrange meetings with persons responsible for or in a position to refer catering clients, including private, public and non-profit organizations-Coordinating various marketing methods including, direct mail, radio, print ads, networking, internet, social media, and developing new and innovative methods of marketing

Prague, The Capital, Czech Republic

•Work alongside Faculty and Peers to create a consulting presentation for Budweiser Budvar brewery (Czechvar is the U.S. brand name), helping them analyze their competitive position developing methods to rebrand for successful integration as an imported brew in the U.S. market•Researched effective marketing strategies to help create value for Czechvar's Brand•Created the finished product, (e.g. 60 page report and powerpoint presentation to present to Czechvar)•Traveled to Prague, Czech Republic to present our Financial analysis, Benchmark analysis and Marketing strategies to GIOBIA and Budweiser company

Flemington, Nj - Leland, Nc

-Work effectively with all restaurant team members ensuring customer satisfaction in a fast-paced environment.-Utilized time management skills to produce good service.-Selected to train new employees on customer service, safety and other responsibilities.-Pay increased within 6 months of starting-Chosen to expedite food for entire establishment on high-volume nights.

Wilmington, Nc

-Generated leads by cold calling a list of 180 Directors of Ophthalmology from every Veteran Hospital in the US-Helped develop a capability statement to provide adequate detail of high-tech surgical devices-Worked with iMovie application to compose a film to be shown at trade shows demonstrating surgical products

Flemington, Nj

-Took orders via headset and gave change simultaneously in the drive-thru window-Promptly served customers and managed many orders at a time-Learned how to effectively stock for AM and PM shifts-Learned how important Customer Service is in business-Rewarded with the Customer Service Award for 2011

South Plainfield, Nj

-Managed company eBay account to sell equipment on-Properly filed and reorganized filing cabinets-Much interaction with contractees-Helped Inquire about pricing for a variety of prospective jobs

Bachelor Of Science (B.S.), Business Administration, Marketing- Professional Selling, Senior

Activities and Societies: -Cameron Executive Network -Pi Sigma Epsilon: National Marketing & Sales Fraternity -DubThon Sponsorship Lead.

Coursework In International Business, Principles Of Marketing

Saw the world like never before. Worked as a team with international students to create presentations about cultural differences. Learned.