Robert Dunkerton Email & Phone Number

Manage day to day operations of automotive repair facilities. Building business through exemplary customer service. Maintain quality control and a consistent process of vehicle inspection and reviewing maintenance schedules. Scheduling appointments. Writing customer work orders and quotes for repairs and services. Recruiting and building teams to operate stores. Reviewing and submitting payroll reports. Reviewing accountability reports. Creating plans and goals to improve on weak areas of accountability reports. Holding team meetings to address concerns, set goals, and keep good morale amongst employees. Reviewing p&l reports to understand where store stands and where store needs to be. Ordering parts, supplies, and maintaining inventory. Ensuring credits are received for items returned to reduce shrink. Perform inventory. Transitioning stores from franchisees to corporate locations. Restructuring struggling stores back to profitability.

Ocala, Florida, United States

Accurately diagnose and repair clients vehicles. Complete multipoint inspections on vehicles. Review recommended maintenance schedules based on mileage and time. Explain findings to client and complete approved services. Complete accurate and detailed reporting of repairs for warranty claims and customer paid repairs. Maintain shop appearance and equipment. Perform pre delivery inspections on new and used cars. Attend classes in specialized areas to maintain certifications and stay current with technology and new models. Certified Volkswagen technician. Several employee of the month awards.

Naples, Florida, United States

Perform basic vehicle services and detailed inspections on customers vehicles. Present findings to service writers and customers. Perform pre delivery inspections for new vehicles and used vehicles. Keep appearance of shop neat and clean. 2 employee of the months awards.

Naples, Florida, United States

Perform maintenance and repairs on customers vehicles. Perform detailed inspections and review findings with service writers and customers. Maintain cleanliness of shop and maintain shop equipment.

Short Hills, New Jersey, United States

Supervised a 21 person team. Created work schedules for employees to meet needs for events and functions being held during schedule period. Ensure back of house operations of 3 restaurants, multiple conference rooms, and ballroom areas. Operations included large weddings and receptions, hosting professional sports teams, fashion show, concert, small and large business meetings and conferences etc. Ordering, maintaining and inventorying equipment. Keeping back hallways, 3 kitchens and service areas clean and orderly. Delivering food at specific times to said meetings etc. Consistently improving on efficiency and operations. Assisting other departments with meeting needs when need arose. Attend planning meeting