Robert Dutcher

Robert Dutcher Email and Phone Number

Digital Workplace & Workforce Experience @ Deloitte
Robert Dutcher's Location
Charlotte, North Carolina, United States, United States
Robert Dutcher's Contact Details
About Robert Dutcher

Rob is a status quo challenger, and problem solver. Over 17 years of combined experience in an international corporate setting as a manager of technology, operations, accounts, projects & programs to bring automation, digitalization & process improvement to our workforce. Making it happen with ServiceNow HRSD, HR Portals, Robotic Process Automation, Integrations, Automation, Usability Improvements, Process Improvement Design, Documentation & Governance.

Robert Dutcher's Current Company Details
Deloitte

Deloitte

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Digital Workplace & Workforce Experience
Robert Dutcher Work Experience Details
  • Deloitte
    Senior Consultant
    Deloitte Jul 2022 - Present
    Worldwide, Oo
  • Wells Fargo
    Servicenow Product Owner
    Wells Fargo Apr 2021 - Jul 2022
    San Francisco, California, Us
  • Capgemini
    Hr Transformation Manager
    Capgemini Mar 2020 - Apr 2021
    Paris, France, Fr
  • Sutherland
    Hr Technology Manager
    Sutherland Apr 2018 - Mar 2020
    Pittsford (Rochester), Ny, Us
  • Sutherland
    Hr Transformation Project Manager
    Sutherland Feb 2017 - Apr 2018
    Pittsford (Rochester), Ny, Us
  • Sutherland
    Account Manager
    Sutherland Aug 2014 - Feb 2017
    Pittsford (Rochester), Ny, Us
  • Sutherland
    Senior Team Manager - Reporting & Analytics
    Sutherland Oct 2012 - Aug 2014
    Pittsford (Rochester), Ny, Us
  • Sutherland
    Senior Team Manager - Operations
    Sutherland Apr 2011 - Nov 2012
    Pittsford (Rochester), Ny, Us
  • Sutherland
    Team Manager
    Sutherland Jul 2009 - Apr 2011
    Pittsford (Rochester), Ny, Us
  • Sutherland
    Quality Assurance Analyst
    Sutherland Sep 2008 - Jun 2009
    Pittsford (Rochester), Ny, Us
  • Sutherland
    Consultant
    Sutherland Dec 2007 - Aug 2008
    Pittsford (Rochester), Ny, Us

Robert Dutcher Skills

Call Centers Outsourcing Bpo Crm Management Workforce Management Project Management Service Delivery Customer Satisfaction Team Leadership Team Management Business Process Improvement Microsoft Office Contact Centers Offshore Management Avaya Excel Dashboards Call Center Customer Experience Performance Management Process Improvement Leadership Customer Relationship Management Vendor Management Genesys Portals Report Development Avaya Cms Siebel Cca Supervisor Scheduling Management Workforce Planning Capacity Planning Call Reporting Copc Iex Customer Service Training

Robert Dutcher Education Details

  • Roberts Wesleyan University
    Roberts Wesleyan University
    Organizational Management
  • Liberty University
    Liberty University
    Sport Management

Frequently Asked Questions about Robert Dutcher

What company does Robert Dutcher work for?

Robert Dutcher works for Deloitte

What is Robert Dutcher's role at the current company?

Robert Dutcher's current role is Digital Workplace & Workforce Experience.

What is Robert Dutcher's email address?

Robert Dutcher's email address is ro****@****bal.com

What schools did Robert Dutcher attend?

Robert Dutcher attended Roberts Wesleyan University, Liberty University.

What skills is Robert Dutcher known for?

Robert Dutcher has skills like Call Centers, Outsourcing, Bpo, Crm, Management, Workforce Management, Project Management, Service Delivery, Customer Satisfaction, Team Leadership, Team Management, Business Process Improvement.

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