Robert Dykstra Email & Phone Number

Phoenix, Arizona Area

Accomplished new store set up, staffing, and Grand Opening of new Phoenix locationResponsible for establishing and maintaining all store standards including guest service, sales, merchandising, human resources and operations.Maintain highest standards for merchandising, productivity and daily processes

Responsible for establishing and maintaining all store standards including guest service, sales, merchandising, human resources and operations.Maintain highest standards for merchandising, productivity and daily processesHire, train and supervise entire staff including four subordinate managersThree years of inventory shrink reductionAnnually among top performers in company's key SKU sales

Managed all aspects of budgeted $18 million, 100,000-sq. ft. home decorating superstore. Oversaw new store set up, staffing and merchandising.Supervised merchandising of store including visual presentation areas.Responsible for payroll and P & L expense account control.Supervised staff of 130+ team members and nine subordinate managers including a Visual Presentation ManagerManaged all aspects of $17 million, 135,000-sq. ft. home improvement center, with particular focus on merchandising, personnel, operations, and expense control.Directly responsible for payroll control, and all P & L expense accounts. Hire, train, and supervise a staff of 100+ team members and nine subordinate manager

Managed all aspects of lumberyard and truss manufacturing facility with annual sales volume of $8 million. Supervised staff of 40+ associates. Increased operation's sales volume by 12% and truss facility sales by 30% after one year of reorganizing. Managed reduction of uncollectible accounts receivable and reduced inventory shrink by 2%.Increased sales volume in Alamogordo operation by 8% in two consecutive years while reducing inventory shrink by 2%.Built enduring, loyal relationships with contractor community.

Responsible for all aspects of management of retail home centers with annual sales volumes of $6.5 million.Recruited and trained associates who produced 8% sales increase in two consecutive years in El Paso facility. Controlled expenses and inventories to ensure bottom-line profits.Attained 19% sales increase in one year, 4% shrink performance improvement, generated bottom-line profits in Glendale facility which had unprofitable history.

Business Coursework

Business Coursework