Robert Moore, Mba, Shrm-Cp Email & Phone Number

Kirkland, WA, US

Bellevue, WA

• Ownership of end-user implementation for workforce management software that includes Time and Attendance, Leave Management, Scheduling, Earned Wage Access, and Attendance Policies, ultimately creating an accurate.
• Developed and deployed training and… Show more
• Developed and deployed training and development for multiple delivery methods, increasingemployee engagement and knowledge retention. Delivery methods include Face-to-Face, RemoteSynchronous, Asynchronous, and Mixed.
• Independently led vendor management efforts to deploy new software version to 200+ clients in 15months, resulting in improved leave of absence for Sick/Vacation/Paid-Time-Off benefits andincreased client satisfaction.
• Expert Presenter to SHRM, Long-Term Care, Trade Shows, and Networking Events on Employee BenefitsPrograms, Benefits Administration, Employee Experience, Employee Financial Wellness Programs,Fintech Earned Wage Access.
• Author a nationally recognized monthly newsletter (www.timeequipment.com/news) based on SHRM-CP Certification knowledge on Employment and Labor Laws. Requires knowledge of WordPress and HTML.

Western United States

• Provide Face-to-Face and Remote Synchronous training sessions for HomeStreet Bank's new Single-Family Lending System. Provided comprehensive training to 1000+ Loan Officers, Managers, andProcessors, leading to a 20%.
• Provided comprehensive training to 1000+ Loan Officers, Managers, and Processors. Training includedproper policies and procedures to process sensitive and confidential information.

Bellevue, WA

• Drive sales for web-enabled, scalable PC-based time and attendance Software as a Service (SaaS).Includes selling managerial software and various types of time clocks that integrate with software,including swipe.
• Achieved 133% of… Show more
• Achieved 133% of goal over three consecutive quarters and was Top Major Account Sales Nationwide2016. Show less

Western United States

• Executed sales management consulting totaling $7.25M gross income and $2.2M net income interritory spanning WA, OR, ID, AK, and northern CA. Worked directly with Boy Scout councils to designand oversee budgeting.
• Created sales goals, established incentive programs, and aligned all strategies with regional… Show more
• Created sales goals, established incentive programs, and aligned all strategies with regional financialobjectives. Constructed annual budget and advised regional clients on training techniques,demographic analysis, and.
• Assumed supervision of one council in my territory and increased revenue from $595K to $950K+ infour years, a 60% growth. The council became the only location in the nation to experience threeconsecutive years of.
• Solely responsible for collaborating with partners to develop and execute a credit card paymentinitiative. This initiative was rolled out as a national program. As a result, unit sales increased by 14%through the.
• Improved the headcount of Scouts selling $1000 from 47 to 154 in one council over two years bycreating a promotions program based on local council sales analysis to determine best prize plans andnegotiate contracts and.

Nationwide

• Established best practices and trained new managers in lending and deposit procedures throughoutthe United States. Clients included Bank of America, Wells Fargo, Fifth Third, Wachovia, andWashington Mutual. Organized.
• Improved percentage of same-day processing time from 74% to 93%
• Reduced evaluation process time by 30%
• Conducted training… Show more
• Conducted training for Situational Leadership and Covey-based curriculum Show less

Mukilteo, WA

• Responsible for all deposit, lending, and compliance goals while maintaining exceptional customerservice. Created marketing plans and implemented a custom database to track existing andpotential customers. Established.
• Achieved Contribution Margin (Actual Profit/ Expected Profit) of 157%. Highest contribution margin inthe territory.

Greater Seattle Area / Greater Atlanta Area

• Developed brand-new bank locations. Coach and Mentor other Branch Managers on periodic audits,deposit products, and lending products. Accountable for all deposit, lending, and compliance goalswhile maintaining.
• Created a marketing plan for new bank… Show more
• Created a marketing plan for new bank locations that increased loans from $0 closed toover $1,000,000 in two months.
• Created cross-functional programs for new accounts, which resulted in 18 consecutive months ofincreased customer retention and product sales. Show less

Federal Way, WA

Responsible for entire Remittance Processing Center. Lead 3 different departments to ensure 98% of all credit card payments processed within 24 hours efficiently and accurately.

Camarillo, CA/Bend, OR

• Responsible for all Membership, Volunteer Recruitment, and Fundraising in the multi-county territory. Director for Council Camp. Responsible for all budgets in over 20 different programs. Award-winning fundraising.
• Recognized for achieving more than 15% Over Fundraising Goal for four consecutive years
• Started Golf Tournament that net over $70,000 the first year in operation.
• Established a new product line… Show more Responsible for all Membership, Volunteer Recruitment, and Fundraising in the multi-county territory. Director for Council Camp. Responsible for all budgets in over 20.
• Established a new product line & supplier for the Boy Scout store that increased revenues 34%.
• Changes made during tenure increased participation by 20% annually for three years.

Master'S Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Arts (B.A.), Theatre/Theater

Bachelor Of Arts - Ba