Robert Moore, Mba, Shrm-Cp Email & Phone Number

Kirkland, Wa, Us

Bellevue, Wa

• Ownership of end-user implementation for workforce management software that includes Time and Attendance, Leave Management, Scheduling, Earned Wage Access, and Attendance Policies, ultimately creating an accurate payroll file. Serve as an HR Consultant and Subject Matter Expert (SME) to over 200 customers on human resource issues, including but not limited to ACA, ADA, FMLA, FLSA, Paid Leave, and other state and federal laws and regulations.• Developed and deployed training and… Show more • Ownership of end-user implementation for workforce management software that includes Time and Attendance, Leave Management, Scheduling, Earned Wage Access, and Attendance Policies, ultimately creating an accurate payroll file. Serve as an HR Consultant and Subject Matter Expert (SME) to over 200 customers on human resource issues, including but not limited to ACA, ADA, FMLA, FLSA, Paid Leave, and other state and federal laws and regulations.• Developed and deployed training and development for multiple delivery methods, increasingemployee engagement and knowledge retention. Delivery methods include Face-to-Face, RemoteSynchronous, Asynchronous, and Mixed Delivery. Training decreased tickets by 70% and improvedaccuracy in the first year.• Independently led vendor management efforts to deploy new software version to 200+ clients in 15months, resulting in improved leave of absence for Sick/Vacation/Paid-Time-Off benefits andincreased client satisfaction.• Expert Presenter to SHRM, Long-Term Care, Trade Shows, and Networking Events on Employee BenefitsPrograms, Benefits Administration, Employee Experience, Employee Financial Wellness Programs,Fintech Earned Wage Access, and Generational Workforce Insight.• Author a nationally recognized monthly newsletter (www.timeequipment.com/news) based on SHRM-CP Certification knowledge on Employment and Labor Laws. Requires knowledge of WordPress and HTML.• Published in HR.com Magazine Show less

Western United States

• Provide Face-to-Face and Remote Synchronous training sessions for HomeStreet Bank's new Single-Family Lending System. Provided comprehensive training to 1000+ Loan Officers, Managers, andProcessors, leading to a 20% increase in loan approvals. Enhanced data accuracy by 22%.• Provided comprehensive training to 1000+ Loan Officers, Managers, and Processors. Training includedproper policies and procedures to process sensitive and confidential information.

Bellevue, Wa

• Drive sales for web-enabled, scalable PC-based time and attendance Software as a Service (SaaS).Includes selling managerial software and various types of time clocks that integrate with software,including swipe, proximity, and biometric products. Perform on-site and webinar presentations tovarious clients, including C-level officers. These presentations require HR knowledge, ACA Filing, localPTO accruals, Sick and Safe Laws, and Overtime regulations.• Achieved 133% of… Show more • Drive sales for web-enabled, scalable PC-based time and attendance Software as a Service (SaaS).Includes selling managerial software and various types of time clocks that integrate with software,including swipe, proximity, and biometric products. Perform on-site and webinar presentations tovarious clients, including C-level officers. These presentations require HR knowledge, ACA Filing, localPTO accruals, Sick and Safe Laws, and Overtime regulations.• Achieved 133% of goal over three consecutive quarters and was Top Major Account Sales Nationwide2016. Show less

Western United States

• Executed sales management consulting totaling $7.25M gross income and $2.2M net income interritory spanning WA, OR, ID, AK, and northern CA. Worked directly with Boy Scout councils to designand oversee budgeting, strategies, forecasting, pricing, competitive landscapes, market conditions,distribution, channel management, and field sales programs to sell Weaver Popcorn products.• Created sales goals, established incentive programs, and aligned all strategies with regional… Show more • Executed sales management consulting totaling $7.25M gross income and $2.2M net income interritory spanning WA, OR, ID, AK, and northern CA. Worked directly with Boy Scout councils to designand oversee budgeting, strategies, forecasting, pricing, competitive landscapes, market conditions,distribution, channel management, and field sales programs to sell Weaver Popcorn products.• Created sales goals, established incentive programs, and aligned all strategies with regional financialobjectives. Constructed annual budget and advised regional clients on training techniques,demographic analysis, and team management to develop strategy for their location.• Assumed supervision of one council in my territory and increased revenue from $595K to $950K+ infour years, a 60% growth. The council became the only location in the nation to experience threeconsecutive years of double-digit growth.• Solely responsible for collaborating with partners to develop and execute a credit card paymentinitiative. This initiative was rolled out as a national program. As a result, unit sales increased by 14%through the implementation of credit card payments.• Improved the headcount of Scouts selling $1000 from 47 to 154 in one council over two years bycreating a promotions program based on local council sales analysis to determine best prize plans andnegotiate contracts and deals with outside organizations. Duplicated model in a second council withsimilar results Show less

Nationwide

• Established best practices and trained new managers in lending and deposit procedures throughoutthe United States. Clients included Bank of America, Wells Fargo, Fifth Third, Wachovia, andWashington Mutual. Organized LMS system to track and facilitate training. Led self-directed workteams with department managers within Remittance Processing.• Improved percentage of same-day processing time from 74% to 93%• Reduced evaluation process time by 30%• Conducted training… Show more • Established best practices and trained new managers in lending and deposit procedures throughoutthe United States. Clients included Bank of America, Wells Fargo, Fifth Third, Wachovia, andWashington Mutual. Organized LMS system to track and facilitate training. Led self-directed workteams with department managers within Remittance Processing.• Improved percentage of same-day processing time from 74% to 93%• Reduced evaluation process time by 30%• Conducted training for Situational Leadership and Covey-based curriculum Show less

Mukilteo, Wa

• Responsible for all deposit, lending, and compliance goals while maintaining exceptional customerservice. Created marketing plans and implemented a custom database to track existing andpotential customers. Established direct mail and outbound call lists to market loans and otherbanking products.• Achieved Contribution Margin (Actual Profit/ Expected Profit) of 157%. Highest contribution margin inthe territory.

Greater Seattle Area / Greater Atlanta Area

• Developed brand-new bank locations. Coach and Mentor other Branch Managers on periodic audits,deposit products, and lending products. Accountable for all deposit, lending, and compliance goalswhile maintaining exceptional customer service. Created marketing plans and implemented acustom database to track existing and potential customers. Established direct mail and outbound calllists to market loans and other banking products.• Created a marketing plan for new bank… Show more • Developed brand-new bank locations. Coach and Mentor other Branch Managers on periodic audits,deposit products, and lending products. Accountable for all deposit, lending, and compliance goalswhile maintaining exceptional customer service. Created marketing plans and implemented acustom database to track existing and potential customers. Established direct mail and outbound calllists to market loans and other banking products.• Created a marketing plan for new bank locations that increased loans from $0 closed toover $1,000,000 in two months.• Created cross-functional programs for new accounts, which resulted in 18 consecutive months ofincreased customer retention and product sales. Show less

Federal Way, Wa

Responsible for entire Remittance Processing Center. Lead 3 different departments to ensure 98% of all credit card payments processed within 24 hours efficiently and accurately.

Camarillo, Ca/Bend, Or

Responsible for all Membership, Volunteer Recruitment, and Fundraising in the multi-county territory. Director for Council Camp. Responsible for all budgets in over 20 different programs. Award-winning fundraising planning & participation contributed to new profits and membership.• Recognized for achieving more than 15% Over Fundraising Goal for four consecutive years • Started Golf Tournament that net over $70,000 the first year in operation.• Established a new product line… Show more Responsible for all Membership, Volunteer Recruitment, and Fundraising in the multi-county territory. Director for Council Camp. Responsible for all budgets in over 20 different programs. Award-winning fundraising planning & participation contributed to new profits and membership.• Recognized for achieving more than 15% Over Fundraising Goal for four consecutive years • Started Golf Tournament that net over $70,000 the first year in operation.• Established a new product line & supplier for the Boy Scout store that increased revenues 34%. • Changes made during tenure increased participation by 20% annually for three years. • Turned camp into a profit generation property. Previously camp was showing a loss for seven years. Show less

Master'S Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Arts (B.A.), Theatre/Theater

Bachelor Of Arts - Ba