Manager Of Training Operations
Cae Oxford Aviation Academy
Goodyear, Az
As company’s #2 executive, managed internal audit, customer service, fleet management, and training operations. Directed 10 staff. Managed recruiting and staffing. Oversaw operations of daily flying program, including allocation of aircraft, aircraft simulators, and vehicle fleet. Managed purchasing and vendor relations. • Earned respect of students as a trusted advisor, offering assistance and mentoring with academic, immigration, medical, legal, and personal issues.• Provided full oversight of 110 students; arranged transportation and accommodations, delivered orientation training, managed medical issues, and handled medical and auto insurance.• As Primary Designated School Official, managed student clearance through SEVIS for training in the US and liaised with Department of Homeland Security/Immigration and Customs Enforcement.• Improved relations with international students by implementing an open-door policy and actively seeking student input.• Acted as Academic Advisor; assigned curriculums, monitored student progress, and tracked completion.• Streamlined dispatch operations, mixing part- and full-time employees to reduce total work hours.