❖ Integrity: Having integrity is everything when teaching. Modeled and taught integrity and the associated core values and ethics that make for a healthy culture. ❖ Track Record: Developed a good track record with teachers and was often requested to fill in for them.

❖ Interpersonal Communication: Practiced Transactional Analysis and Johari’s Window.❖ Provide Guidance: Brought learning into a coaching role with teachers.❖ Collaboration: Collaborated with other teachers on teaching and classroom management, guidance, information, and support.❖ Motivating: Motivated students using both extrinsic and intrinsic approaches. Presented the ARCS model as an educational approach to motivate students to staff.❖ Judgment: Exhibited good judgment based on experience and learned from the different experiences.❖ Culture Shaper: Addressed behavioral inconsistencies between what students said and their actions. ❖ Training: Presented a class on conflict styles.

❖ Leadership: Leading and practicing leadership styles in two planning committees and two groups, and leading volunteers. ❖ Collaboration/Recruiting: Recruiting and working with volunteers and staff to accomplish goals. ❖ Driven: Driven to develop soft skills, to learn, and to grow personally and professionally.❖ Problem-solving: Worked through multiple social, cultural, administrative, and leadership problems. ❖ Organized/Administration: Re-designed my administrative approach to reflect the demands of the job and incorporated the use of email and other records so that organizational skills became a strength. Developed a fundraising tracking system that tracked youth volunteer hours and updated the church’s database. Organized and ordered supplies. Balanced multiple bank accounts and generating reports.❖ Presentation: Presented multiple times to medium-sized groups. Designed and presented lessons to large groups❖ Teaching/Training: Facilitated large size classroom and group training/teaching. ❖ Creative: Created a brochure that outlined the education program. Creativity was also used in presenting and designing educational program components and choosing and editing curriculum.❖ Proactive: Formed a 5th and 6th grade youth group.❖ Communication Skills: Worked on using emotions as a force for managing group dynamics.

❖ Vision: Developed a vision for increasing sales and a philosophy for the purpose of the store. Increased family customer base and changed focus to customer service. ❖ Impact: Increased sales by 3% each year.❖ Culture Shaper: Shaped the culture of the store by modeling and working to try to teach employees to care about each other and about the store.❖ Leadership: Led the store when the General Manager was on vacation. Led shift teams. ❖ Proactive: Authored a hospitality training program and a training program for POS. ❖ Training: Trained new staff. Because of my accomplishments, was asked to train new staff for a new store opening. Providing training to small groups. ❖ Culture Development: Worked with employees to build healthy work ethic, to exhibit qualities that reflect healthy relationships, and to care about their work and about each other was an ongoing process. The most difficult quality to teach is caring. ❖ Driven: Driven to help the store succeed. Monitored all aspects of the store operations: product levels, food and labor costs, daily profit and loss ratios, and maintain quality. ❖ Problem-solving: Solved frequent and every-day problems including, but not limited to: equipment breakdown, staffing shifts, conflict with customers, POS break downs, and maintaining quality control. ❖ Conflict Management: Managed and resolved conflicts between employees and management and customers and staff. ❖ Track Record/Consistence: Developed a track record for job excellence. Achieved 2-time employee of the month and a reputation that resulted in customers inquiring about me.❖ Hands-on: Leading by example and working along staff. ❖ Integrity: Entrusted with the responsibility for safe operations, making daily deposits, and opening and closing of the store.❖ Change Management: Authored a Leadership Development Training Program using research and based on Appreciative Inquiry, a change management program.

❖ Leadership: Led church worship and led the Church Council, provided administration, and inter-faith relations. ❖ Conflict Management: This church had recently split and the conflict was still present. Inherent in the ideological conflict was also identity. If one was not born on the island, one was not really “one of them.” After a year, I was not able to bond with stakeholders that had the most power and control.❖ Interpersonal Communication: Was able to develop good relationships with many of the members and non-members. ❖ Communicate Effectively: Provided weekly public speaking and facilitated study groups.❖ Creativity: Authored a book and designed teaching moments.❖ Integrity: Exhibited integrity- in this case, in the face of unethical behavior.

❖ Leadership: Oversaw all aspects of the organization including 5 committees, Sunday school program, youth program, and activities. Responsible for the culture. ❖ Organizational Development: Managed cultural conflicts between artifacts, beliefs, and values. Assessing culture for toxic elements and encouraging healthy processes of working through issues. Unfortunately, looking back on this experience, this organization was beyond my ability and skill level. ❖ Creativity: designing and leading a weekly worship service, planning and providing special services, and producing a monthly newsletter. ❖ Vision: Created a vision/mission statement for the organization.❖ Strategic Thinking/strategy: Created a healing strategy and learning from the experience. ❖ Proactive: Filled a void by creating a DVD ministry by learning how to record and produce the DVDs for distribution.❖ Community Involvement: Participated in the community ministerial alliance and activities.❖ Impact: Reconciled a family relationship that constituted a third of the organization.❖ Interpersonal Communication: Developed a lot of great relationships with people in the church and in the community. ❖ Communicate Effectively: Effectively communicate ideas and concepts through weekly preaching using research, creativity, and imagination. ❖ Conflict Management: Helping the organization, and there was a division in the congregation. I was able to help heal part of the church’s membership but I was not successful nor qualified to resolve the underlying issues. ❖ Change Management: Created a vision and mission statement for change.

❖ Leadership: Oversaw all aspects of the organization including 3 committees, Sunday school program, youth program, and activities. ❖ Organizational Development: I came into this position with an organizational development theory centralized around conflict. I was also influenced by Family Systems Theory. Change was normal with conflict as a byproduct. Unhealthy conflict and monitoring power issues and processes were my areas of focus. ❖ Creativity: designing and leading a weekly worship service, planning and providing special services, and producing a monthly newsletter. ❖ Instructional Design: Wrote curriculum for a one-room Sunday School.❖ Strategic Thinking: Strategically worked out what needs to be done to help the organization to heal and worked out a successful strategy.❖ Motivate: Collaborated with a committee and increased its productivity 80% to create annual traditions.❖ Influence: Influenced a volunteer to seek a organization leadership position. Influenced how the church leadership sees and understands its leaders and so impacted the culture of the organization.❖ Interpersonal Communication: Developed relationships to provide counseling and pastoral care.❖ Communicate Effectively: Communicated through weekly research, writing, and a designed weekly presentation. Using knowledge, imagination, and collaboration, published a monthly newsletter article.❖ Conflict Management: This church’s previous pastor had Alzheimer’s. I came in to help the church heal from the experience. I also survived a conflict event by working with church leadership. ❖ Community Involvement: Started the process of creating a community food pantry board and was involved in the community ministerial alliance and the community services. ❖ Change Management: Created a process for organization change and development.

❖ Leadership: Oversaw the chaplaincy program and, as the corporate chairperson of the Spiritual Development Committee, led the team to create an additional core component of YSI’s program. ❖ Creativity: Developed the program component, with aftercare program and recording system, to be a part of the overall rehabilitation approach. ❖ Strategic Thinking: Strategically plan to project to completion.❖ Driven: Filled in the project components when the team could not provide their parts.❖ Training: Provided training for staff as part of the pilot for the program.❖ Influence: Worked with youth to help them change, develop, and grow. Built, maintained, and supported the positive peer culture.❖ Supervision: Supervised a group of juvenile male youth. ❖ Interpersonal Communication: Developed relationships with clients to facilitate counseling and teaching.❖ Communicate Effectively: Teaching, working with the youth, and training was required to effectively communicate intentions, values, and lessons. ❖ Conflict Management: Resolved conflict with students using a positive peer process. ❖ Collaboration: Collaborated with a clinical team, sharing information, and working out strategies. ❖ Judgment: Used sound and swift judgment working with youth for positive outcomes.❖ Teaching: Taught classes on anger management and victim awareness.