Providing IT Support to the Cromwell Hospital, across all lines of IT needs.

- Completed the theory section of the certification for teaching english as a foreign language- Midway through grade 1 Japanese language course- Completed draft outlines for three creative writing fiction stories- Travelled for multiple months to Canada

Seconded to the global Skype for Business project team- Assisted the project manager with planning, implementing and documenting the rollout of Skype for Business to more than 15,000 users worldwide.- Provided personal support to both pilot and VIP clients of Skype for Business- Planned and installed more than 50 Skype for Business meeting rooms around the world- Co-ordinated management conferences involving 15 locations around the world via Skype.- Led more than 40 Skype… Show more Seconded to the global Skype for Business project team- Assisted the project manager with planning, implementing and documenting the rollout of Skype for Business to more than 15,000 users worldwide.- Provided personal support to both pilot and VIP clients of Skype for Business- Planned and installed more than 50 Skype for Business meeting rooms around the world- Co-ordinated management conferences involving 15 locations around the world via Skype.- Led more than 40 Skype for Business training sessions in various locations- Created user guides, support team documentation, and hardware standards for international business units- Created a confederation of support specialists worldwide to support Skype for Business. Show less

2nd line Technical Support Specialist on the Service Desk- Provided support to multiple business units across the globe.- Provided training to 1st line during project to expand 1st line’s skills and responsibilities.- Created and maintained support documents and the team’s SharePoint site. - Lead the support of Working from Home, iPads, iPhones, Mac support, and Citrix Support- Was sole on-site support for annual global management conferences both in London and Dubai.

Was contracted to provide 2nd level support to Bupa's Service Desk

Provide 3rd line support services to Northwestern Mutual Life's field based sales agents and their staff

Part of a family run business in the giftware industry. I was responsible for the IT infrastructure, as well as involvement in all aspects of a small manufacturing and import / export company

Recruiting Officer, and Second in Command of Admin Company