Robert Edmonds Email & Phone Number

Frisco, Texas, Us

Manages client relocation programs such as coordination, approval and management of service deliverables, overall communication between and with assignees, client companies and Altair colleagues and service partners. Oversee benefit & service expenses, and file & data management. Has knowledge of international relocation as it pertains to policy interpretation and application. Communicate to assignees, develop vendor relations and update budgets and cost estimates.

Redwood City, Ca, Us

· Managed a team of six service agents· Implemented company action plans for placing guests throughout the US into customized temporary housing · Developed and maintained relationships with vendors nationwide· Completed RFPs and negotiated pricing and contracts with service partners· Trained new hires on company policies and procedures· Traveled nationwide to areas affected by catastrophes and developed relocation plans for homeowners and catastrophe adjusters· Managed short term hotel stays, long term temporary housing, furniture rental, and payment reimbursement to homeowners · Planned company marketing events for industry tradeshows

· Analyzed coverage for large to mid size residential and commercial California losses· Consistently managed over 100 claim files· Developed investigation and action plans for complex property losses · Applied principles of indemnity to solve problems faced by insureds within the scope and constraints of coverage and legal obligation· Demonstrated effective written communication skills by converting complex information into an understandable form · Worked with policyholders, independent adjusters, contractors, agents, attorneys and public adjusters· Conducted field inspections and wrote estimates using Xactimate software