Help Desk Technician
CurrentI handle between 15 and 20 calls per day utilizing Bomgar remote access software. The helpdesk maintains 90% first call resolution rate.
Jul 2023 - Present
AeroLeads people directory · profile
Robert Ehrhart Email & Phone Number
Skilled Helpdesk Technician looking for challenging and growth opportunities
at
Northwestern Mutual
1 work email found
@snapon.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Skilled Helpdesk Technician looking for challenging and growth opportunities
Location
Racine, Wisconsin, United States
Who is Robert Ehrhart? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Robert Ehrhart is listed as Skilled Helpdesk Technician looking for challenging and growth opportunities at Northwestern Mutual, based in Racine, Wisconsin, United States. AeroLeads shows a work email signal at snapon.com and a matched LinkedIn profile for Robert Ehrhart.
Robert Ehrhart previously worked as Help Desk Technician at Northwestern Mutual and IT Helpdesk at Snap-On Incorporated. Robert Ehrhart holds Associate'S Degree, Computer Support Specialist from Gateway Technical College.
Company email context
Email format at Northwestern Mutual
This section adds company-level context without repeating Robert Ehrhart's masked contact details.
{first}.{last}@snapon.com
86% confidence
AeroLeads found 1 current-domain work email signal for Robert Ehrhart. Compare company email patterns before reaching out.
Profile bio
About Robert Ehrhart
Results-driven professional with a strong background in technical support and documentation. Skilled in active listening, demonstrating compassion, and showing empathy to understand end-user needs and provide effective solutions. Proficient in managing Office 365 applications and troubleshooting issues related to Active Directory. Experienced in creating comprehensive documentation that clearly explains software usage steps, while incorporating empathy to address user concerns and ensure their satisfaction. Committed to delivering exceptional customer support by combining technical expertise with a compassionate approach, resulting in positive user experiences and long-lasting relationships.
Listed skills include Public Speaking, Mental Math, Html, Computer Troubleshooting, and 3 others.
Current workplace
Robert Ehrhart's current company
Company context helps verify the profile and gives searchers a useful next step.
6 roles
Robert Ehrhart work experience
A career timeline built from the work history available for this profile.
It Helpdesk
- Handle level I troubleshooting such as password resets and running windows and driver update - Document and escalate issues when necessary using Zendesk and ITCOE (Jira) ticketing systems.- Use GoToAssist to perform remote troubleshooting and set up unattended access when necessary for machine access/bug requests.- Research solutions to technical issues.
Jun 2021 - Jun 2023
Intern
- Researched contact information for existing companies using IBM platform
- Explored ways to improve company social media presence
Oct 2020 - Jun 2021
Technical Writer / Support
- Review and improve existing documentation.
- Develop training materials both written and multimedia for college’s software platforms.
- Set up ESXI for hosting virtual computers and deploy software to VDI environments.
- Create Software Distribution Packages for deployment to desktops using Landesk.
- Setup Servers and install server based applications and update programs when necessary.
- Write up instruction for server use after setup when necessary.
May 2018 - Aug 2019
Mathematics Tutor
Racine Literacy Council
- Volunteer Tutor | Racine Literacy Council (RLC) | Racine, WI | 05/3027-01/2020
- Taught basic math and English to students pursuing a GED
- Developed practical lesson plans
- Filed timely progress reports
Feb 2017 - Oct 2017
Halo Staff Member
- Handled incoming calls and routed them appropriately
- Answered client questions about HALO policies
- Performed data entry in shift log
Jan 2014 - Jan 2015
1 education record
Robert Ehrhart education
-
Gateway Technical College
FAQ
Frequently asked questions about Robert Ehrhart
Quick answers generated from the profile data available on this page.
What company does Robert Ehrhart work for?
Robert Ehrhart works for Northwestern Mutual.
What is Robert Ehrhart's role at Northwestern Mutual?
Robert Ehrhart is listed as Skilled Helpdesk Technician looking for challenging and growth opportunities at Northwestern Mutual.
What is Robert Ehrhart's email address?
AeroLeads has found 1 work email signal at @snapon.com for Robert Ehrhart at Northwestern Mutual.
Where is Robert Ehrhart based?
Robert Ehrhart is based in Racine, Wisconsin, United States while working with Northwestern Mutual.
What companies has Robert Ehrhart worked for?
Robert Ehrhart has worked for Northwestern Mutual, Snap-On Incorporated, Impower Technologies Llc, Gateway Technical College, and Racine Literacy Council.
How can I contact Robert Ehrhart?
You can use AeroLeads to view verified contact signals for Robert Ehrhart at Northwestern Mutual, including work email, phone, and LinkedIn data when available.
What schools did Robert Ehrhart attend?
Robert Ehrhart holds Associate'S Degree, Computer Support Specialist from Gateway Technical College.
What skills is Robert Ehrhart known for?
Robert Ehrhart is listed with skills including Public Speaking, Mental Math, Html, Computer Troubleshooting, Writing, Troubleshooting, and Peer Tutoring.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial