Robert English Email and Phone Number
Robert English work email
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Robert English personal email
A Senior Corporate IT Professional. Seeking a career focused position with opportunity for advancement, as well as possibilities to further my education. Predictive Index - Promoter
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It ManagerShipbob, Inc. Jan 2022 - PresentChicago, Il, Us
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Information Technology AdministratorShipbob, Inc. Oct 2020 - Jan 2022Chicago, Il, Us
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Corporate It Analyst / Sys AdminQdoba Restaurant Corporation Dec 2018 - Apr 2020San Diego, California, UsJob Description: Corporate Support/IT analyst. Provide support at all levels for all departments at corporate office in a Windows/Mac desktop computing environment. Responds to telephone calls, email and personnel requests for technical support. Managed users and assets at administrator level via Azure, InTune, CyberArc EPM. Participated in planning, and policy/procedure improvement. -
It AnalystJack In The Box Oct 2017 - Dec 2018San Diego, California, UsTier 1 and Tier 2 level technical support. Support all operational activities in a desktop computing environment. Performs proper installation, maintenance and upgrade activities for computer hardware, operating systems, network connectivity, desktop applications, business applications, printing and email. Responds to telephone calls, email and personnel requests for technical support -
Netops SpecialistIcw Group May 2016 - Sep 2017San Diego, Ca, UsProvides Tier 1 and Tier 2 level technical support of operational activities in a desktop computing environment. Performs proper installation, maintenance and upgrade activities for computer hardware, operating systems, network connectivity, desktop applications, business applications, printing and email. Responds to telephone calls, email and personnel requests for technical support -
Level Ii Technical Support / LeadTime Warner Cable Jul 2009 - May 2016Stamford, Ct, UsProvide technical support/Troubleshooting for all Services including; Digital Cable, Digital Home Phone, and High Speed Data; Utilize proprietary billing software as well as troubleshooting/diagnostic tools; Assisting fellow agents with issues or difficulties they may have while tending to customers; Taking escalated calls from concerned or irate customers. -
Helpdesk Technician (Tier I)Eds- Naval/Marine Corps Intranet (Nmci) Mar 2008 - Mar 2009Provides day-to-day customer contact and actively seeks resolution to customer problems with designated product/service lines(s). Assessing incidents for higher Tier Support Technicians and alerts supervisor of priorities and problems. Troubleshoots moderate to complex end user problems; includes using remote diagnostic tools. Experienced with using Trouble ticketing software (Remedy) and Microsoft Active Directory.
Robert English Skills
Robert English Education Details
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New Horizons San DiegoInformation Technology -
Olympic College
Frequently Asked Questions about Robert English
What company does Robert English work for?
Robert English works for Shipbob, Inc.
What is Robert English's role at the current company?
Robert English's current role is IT Manager | Senior Corporate IT Admin | Sys Admin experience.
What is Robert English's email address?
Robert English's email address is re****@****oba.com
What schools did Robert English attend?
Robert English attended New Horizons San Diego, Olympic College.
What skills is Robert English known for?
Robert English has skills like Technical Support, Troubleshooting, Call Centers, Routers, Voip, Software Installation, Computer Hardware, Cabling, Telecommunications, Vpn, Cisco Technologies, Wireless.
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