Robert Essiam Email & Phone Number

Ghana

Accra, Greater Accra Region, Ghana

Networking, Servicing of Computers, OS and Softwares installations, installation of CCTV systems both IP and Analog Systems, Wireless Cameras, Access Control, Time Attendance and Control Room Monitoring, recording and retrieving of camera’s footage. Assist in criminal investigations using innovative high tech surveillance technologies Hands Experience on:-SmartPSS-SmartPlayer-IVMS-4200-VS Player-VMS-6100-VMS-Client

Greater Accra, Ghana

Responsibilities° Installation of cctv cameras by using BNC signal cables, coaxial cable, and network cables for analog cameras. ° Using cat 6 categories of cables to install ip cameras. ° Running of Data cables. ° CCTV configuration/Commission. ° Administer CCTV cameras. ° Servicing of CCTV cameras.. Having an extensive knowledge in Solving XVR, NVR and DVR issues. Understanding and knowledgeable in Using research methodology and various tools to solve Admin/Users password forgotten on NVR, XVR and DVR.• Conducting a site survey for a project to be carried out.• Provides Training On CCTV to Customers.° Also learned and worked on Fire Alarm systems, Access Control Systems and Fire Suppression Systems

Ghana-Tarkwa

ResponsibilitiesProvide IT Support for Industries, Institutions and Homes• Setting up new computers and making them ready for use.• Providing Desktop Support.. Providing Help Desk support• Hardware services; servicing/repairing computers with problems.• Solving network problems, running of data cables and other network related jobs.•Install and configurations of OBD vehicle trackers.• Configuration of New Generation and Tracker master vehicle tracker.•Install and configurations of CCTV cameras.• Installing/Troubleshooting all types of printers, scanners and other peripheral devices.• Configuring/Troubleshooting network printers• Perform on site and remote technical support.• Router Configuration• Wireless Networking.

Ghana-Tarkwa

Responsibilities:• Answering and directing of phone calls.• Organize and schedule appointments.• Organizing meeting and take details in minutes.• Write and distribute emails, correspondence memos, letters, and forms.• Provide general support to visitors.• Act as a point of contact for internal and external visitors.• Gives report to senior manager• Preparation of daily report, weekly and monthly report.• Develop and maintain a filling system.• Update and maintain office policies and procedures.• Order office supplies and research new deals and suppliers.• Maintain contact list.• Book travel arrangement.• Submit and reconcile expense reports.

Tarkwa Branch Ghana

Responsibilities:• Sales of monitoring devices: examples are vehicle trackers, motor cycle trackers, container trackers, fuel monitor, personal trackers, and smart cam which is advanced CCTV camera.• Sales of Eazifon: examples are Eazifon corded F616, Eazifon Cordless F361, Eazifon plus extension.• Educating customers about postpaid service and signing up customers in need of it.• Educating customers about SME Plus Service and helping them to activate it.• Helped in selling of wireless Routers, MTN Wi-Fi, Modems, MTN Wingle.• Configuring of MTN Huawei Routers and WIFI, and Setting Passwords for Router, Wi-Fi and Modems.• Internet Settings on android phones and Tablets.• Creating of windows account on windows phones.• Creating of apple ID on Apple phones.• Resetting of Routers, Wi-Fi and Modems.• Installing, configuring and activating of OBD vehicle Trackers.• Reporting daily activities to the department head, the supervisor and most top managers of MTN Ghana

Damang, Western Region, Ghana

National ServiceResponsibilities• Configuring electronic mail (e-mail) accounts using Microsoft outlook.• Setting up new computers and making them ready for use to.• Providing Desktop Support.. Provided help desk support• Hardware services; servicing/repairing computers with problems.• Solving network problems, mapping of drives, and running of data cables and other network related jobs.• Installing/Troubleshooting all types of printers, scanners and other peripheral devices.• Configuring/Troubleshooting network printers on the print server.• Using Active Directory (AD) Manager to reset and unlock users’ passwords.• Monitoring and maintaining the use of IT equipment.• Unlocking And Resetting of SAP Users Password • Validating, reconciling and tagging all ICT assets• Perform on site and remote technical support.• Server Room inspections and monitoring.• Basic Access Point Configuration (AP)-Router.• Wireless Networking.

Master Of Science - Msc, Information And Communication Technology Management

Bachelor Of Science -, Information And Communication Technology

Certificate, Occupational Safety And Health Technology/Technician

Certificate, Introduction To Internet Of Things (Iot)

Leadership Certificate, Leadership, Pass

Professional Diploma Information Technology-Network Engineering-Microsoft Technologies, Information Technology