Robert Evans-Brain Email & Phone Number

Bristol, England, GB

Gloucester, United Kingdom

Managed the Migration Programme for the TSB Savings Product Business Unit, the migration of the TSB Bank from the core Lloyds Bank systems to those run by Sabadell. Responsible for all deliveries required for a smooth transition of the Savings business. Engagement with Stakeholders from across the business ranging from the Products Director and his.

Cardiff

Initially contracted to deliver Payment Automation, contract extended and asked to lead a project for regulatory Change in the Motor Sales business and then lead Project Manager for migration of the Secured Lending business following it’s sale.Payment AutomationProject: Managed the design and implementation of a new payment process and automation of.

Swindon

Managed business readiness activities for over 40 branches migrating from Dunfermline, Cheshire and Derbyshire Building Societies to Nationwide Brand. In addition, managed Prefix changes and live proving of impacted branch processes and systems (Prefix being the Nationwide equivalent of Sort Code). Changes required within circa 40 core banking systems and.

Responsibilities: - Manage all change originated across the Lloyds Banking Group business impacting core Finance systems and processes. - Lead a team of 6 Change and Test Managers to deliver all change activities. - Manage engagement with the Finance System and Process subject matter experts to confirm the impact of such change and the actions required for.

Managed Integration activities within the Savings, Investment & Protection Product UnitResponsibilities: - Managed the HBOS and LloydsTSB integration activities for the Savings Business. - Assessed the impact of all Integration activities across the Lloyds Banking Group to identify the impact on Savings sales and service processes, products and service to.

Managed Commercial Development activity for the Retail Bank. Responsiblities: - On behalf of the LloydsTSB Retail Bank, managed the relationship with key product units such as Scottish Widows, Savings, Wealth and Loans. - Worked with senior stakeholders from these product units to manage changes in sales and service processes along with changes to pricing.

Member of the central core team of project managers allocated to large group programmes.Achievements: - Delivered final Group strategic Telephony solution, migrating calls from remaining Lloyds Branches and centralising additional call activities. - Delivered a new Retail Reporting process, Branch network run as ‘profit centres'; Individual P&L and balance.

Responsibilities: - Managed the Process Design function for a new internet start up business launched in Spain, Evolvebank.com. - Subsequently seconded to a joint venture between Lloyds Bank and Centrica to launch the Goldfish.com Internet bank, again managing process design activities.Achievements: - Designed and implemented all back office routines.

Responsibilities: - Managed PMO function for the Telephony and Service Centre programmes, centralising all Telephony and back office process from branches to functional service centres. - Reviewed and implemented changes in processes to improve customer service.Achievements: - Call Centre created to manage all calls into London Branches delivered on time.

Management roles in Branches, Group Audit and Commercial Banking; - Personal Banking Manager for group of 6 Branches; - Manager in our Commercial Banking business supporting Small / medium Enterprises - Number of roles across the Lloyds Branch networkRobert Evans-Brain, Progamme Manager