As a Workforce Management Analyst with the Federal Law Enforcement Training Center, I work in the Human Capital Office where I collaborate with outside partners and across the center with different managers develop and implement various processes for assessing and reporting the effectiveness of programs to include succession planning. I assist in facilitating focus groups to assess any challenges in the work place and report that information to management for their review and implementation of programs to address issues. I construct human capital reports based on researched results. My current duties also include working as the lead Program Manager to conduct all pretesting of the Performance Management portion of the new Performance and Learning Management (PALMS) system. I have been charged to prepare it for a pilot implementation. Part of my responsibility is to prepare and present separate training sessions for supervisors and employees as the end users of the system, and prepare and present the same information to the local union representatives.

As a Branch Chief on the Employment Services Staffing team I work as a staffing SME where I provide guidance and direction for a wide range of human capital management services in the area of recruitment and placement. The work includes recruiting, examining, selecting and placing employees; performing job analysis; applicant assessment construction; advising management in identifying, attracting, and retaining a high quality and diverse workforce that is capable of accomplishing the Agency's mission. On a daily basis I perform my duties in analyzing, interpreting, developing and/or implementing laws, regulations, policies, and/or guidance in these areas. I analyze and solve complex and sensitive HR issues. I advise management and selection officials on how to recruit manage and retain their employees.I have performed a full range of first and second level supervisory duties which included managing a staff 14 senior and junior Human Resources Specialist and 2 Human Resources Assistants on a full-range of technical and administrative HR Duties including Staffing, Recruitment, Classification, and Processing, servicing 22 high level customers with over 3000 employees. On a daily basis I review their work to be accomplished, set goals and if necessary adjusts short-term priorities, and prepares schedules for completion of work; I have had full functional authority and responsibility to achieve a wide range of program and project management oversight as well as determining program goals, objectives, and resource requirements; coordinating the work with others both inside and outside the Agency. I assign work to my team based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of each team member. I evaluate the work performance of each HR Specialist and Assistant. I give advice, counsel, and provide instruction to them on both work and administrative matters.

AS a Program Manager I ensured DLA's Delegated Examining Unit (DEU) and Priority Placement Program (PPP) maintain compliance with the policies and regulations set forth by Federal authority standards. I advised employees at all levels on HR personnel procedures and practices. I provided consultative services to ensure consistency of DEU and the Merit Staffing plan for each customer serviced by the DHRS-D within the parameters defined in the governing Service Level Agreement (SLA). I developed strategic approaches for managing and analyzing information involving complex or extremely difficult situations. I lead and prepared the special project for the agency’s DEU and Merit staffing Audits. I coached and mentored staff to achieve the team and agency's desired goals. I developed insights into matters and applied creative solutions to career development programs, projects, operations and situations to senior level management. I developed a quality control process for the agency’s Merit System and DEU staffing programs.I ensured our operating plans maintained compliance with the policies and regulations set forth by Civilian Personnel Management Service and the Office of Personnel Management.I advised senior level management, supervisors and employees on HR personnel procedures and practices. I provided consultative services to ensure consistency of DEU and the Merit hiring plans for each customer serviced by the DHRS-D within the parameters defined in the governing Service Level Agreement (SLA). I provided expert knowledge in recruitment and placement issues related to DEU. I provided advice and guidance to staff on application and interpretation of the DEU and Merit staffing policies, regulations, laws, and procedures. I served as a technical expert on DEU actions taken by the DHRS-D. I drafted high level responses and provided supporting documentation for audits, staff assistance visits, and other external requests.

As a Human Resources Specialist; I provide technical advice and assistance to managers on a variety of complex recruiting and staffing issues. Recruit for a variety of external jobs using USA Staffing. Apply OPM and DEU laws, rules, regulations when recruiting for external jobs. Applied Social Security Administration (SSA) policies and procedures when recruiting for internal jobs to ensure the positions are being filled under the correct promotion plan. I established opening and closing dates according to SSA merit promotion plan. Reviewed applicants for minimum qualifications, referred eligible candidates to the selecting official. Worked with other HR specialists and managers to coordinate and monitor the Student Temporary Employment Program (STEP). Reviewed applications for minimum qualifications, sent letters to applicants, answered questions and gave advice to applicants and managers regarding the program. I processed a variety of recurring personnel actions such as accessions, promotions, reassignments, within grade increase, change to lower grade, transfers and separations in the Federal Personnel Payroll System (FPPS). I applied Office of Personnel Management (OPM) guidelines and the Guide to processing personnel actions when processing actions. Reviewed personnel actions and determined the appropriate name of action, regulatory authority and salary. I provided technical guidance and assistance to managers, employees, and coworkers on a variety of processing issues. Resolved complex problems and consulted with the FPPS help desk on hard to solve problems and issues. I was involved in writing standard operating procedures (SOP's) provided one-on-one training to team members in the center on processing personnel actions.

I supervised and managed 20 to 35 paraprofessional medical and administrative support staff and activities in a large fixed treatment facility. I provided coaching, mentoring, training and education. I maintained personnel records and performed initial and annual performance evaluations for employees; established work priorities and schedules; approve leave requests; evaluated staff training needs; plans and assigned work priorities; monitored and maintained time and attendance; Initiated actions for recruitments, job assignments, promotions, and selected for vacant positions; responsible for the technical and administrative management of the health clinic in support of 16 physicians, nurse practitioners or physician's assistants while maintaining Joint Commission Accreditation for Health care Organizations standards. Facilitated with any problems, resolutions as it applied to change management. I ensured organizational policies and standards in health clinic were being followed. I managed personnel staff making sure they followed procedures, protocols and met guidelines. I maintained their personnel records and performed initial, midpoint and annual performance evaluations on all support staff. I was the Equal Opportunity Rep (EEO) for the organization. I Investigated, analyzed and drafted recommendations on EEO situations and safety guidelines in the workplace. On a daily and weekly basis I Established, scheduled and delegated work priorities, authorized and approve time and attendance for support staff in keeping with federal regulatory requirements, and conducted weekly staff meetings and briefed staff on revision, policies and changes within the organization.