Robert Eckert Email & Phone Number

Morristown, New Jersey, United States

Elkridge, Maryland, United States

Baltimore, Maryland, United States

• Oversee 2K+ associates and 10 direct reports to ensure smooth site operations, safety, and customer satisfaction. Responsible for peak-season and long-term strategy planning and recruiting and onboarding staff.
• Improved inventory accuracy by 4.6% (to 98.6%) for 30M units and transformed site from worst-performing to a top-20 Amazon site in 9 months by investing in leaders, improving the staffing model, and maximizing capacity.
• Increased bottom line production volume by 10% and lowered labor costs by 20% YOY by creating a deliberate hiring plan to increase shift capacity and developing a schedule to reduce mechanical downtime
• Focused on leadership development through internal promotions which optimized productivity and on-time performance of services

Edison, New Jersey, United States

• Managed the top-performing Amazon site for outbound cost. Ensured safety and security at site, prepared financial statements, and monitored budgets.
• Improved the bottom-line costs by 12% and quality performance by 30% by upgrading the training process, creating detailed development plans for associates, and tracking performance and feedback
• Led the PCF department and conducted detailed trainings that closed the gaps of technical knowledge resulting in a 12% increase in pick total on a team where most associates were within three months of hire
• Created a manager training program and focused on associate and staff retention that positioned site in the top-5 of network performance
• Coordinated the hiring, onboarding, training, and scheduling of 18 managers, 16 assistants, and 440 associates to ensure smooth operations of site

Edison, New Jersey, United States

• Managed the planning and execution of daily shifts, including scheduling, training, and process improvement.
• Led the top-performing outbound shift for cost performance in the network for Cyber Monday 2018
• Analyzed and reorganized the flow and sort process for small and medium enterprises (SME) for the site, improving process performance by 27%
• Designed a new recruitment process and redefined the flow of hiring events and onboarding, which reduced the number of failed new hires by 50%

Edison, New Jersey, United States

• Front-line manager of 60 associates in the pick and count area of the operations process.
• Prepared and executed the latest site opening to peak season in company history
• Designed and implemented a department-wide recognition program for top-performing associates that increased employee engagement and morale
• Established the company’s first standard best practices that allowed for consistent and effective completion of responsibilities by each department

Avenel, New Jersey

• Managed 50 associates in the Amazon grocery program during day and night shifts.
• Met operational deadlines and goals by forecasting and measuring productivity and labor costs of operation
• Increased the overall outbound productivity by 20% by improving training and scheduling of shifts
• Processed a record number of single shift outbound units for the building through effective scheduling and team management
• Recognized as a top-10 Pick Manager in the company based on overall performance
• Developed a high level of autonomy and critical thinking ability to solve problems

Fort Carson, CO

• Managed the performance and development of 30 personnel on- and off-shift while providing guidance to and handling discipline of each direct report
• Oversaw $10M+ of military equipment and managed risk mitigation while leading team through two rotations at the National Training Center and multiple live-fire exercises

Fort Carson, CO

• Supervised 10 personnel while planning and coordinating complex operations with a focus on maximizing efficiency and minimizing costs associated with personnel and equipment maintenance
• Achieved Excellence in Job Performance award for consistently leading team to complete training events with overall best performance

Fort Sill, OK

• Led a basic officer leadership course for 130 personnel and coordinated a multi-faceted philanthropy event to aid veterans in need
• Prepared briefs and coordinated with leaders to recommended delegation of tasks to guarantee timely and efficient execution of all tasks.

Fort Knox, KY

• Monitored the performance of 12 personnel and created a plan of action for each cadet's professional development

New Brunswick, NJ

• Awarded Distinguished Military Honor Graduate; this award is received by Army Cadets in the top 20% of a nationwide population of 6000.
• Ranger Challenge Team Captain (September 2012 – May 2013); finished 8th of 44 schools.
• Recipient of the Stanley L. Lapidow Achievement Award for Best Overall Performance of a Rutgers Cadet at the nationwide Cadet Assessment Course.