Work with the NFL to setup the surface system tablets and servers on the sidelines and coaches boxes, providing real time support during games for players and coaches.http://www.microsoft.com/surface/en-us/nfl

PlayerLync is a modern learning software that integrates mobility, digital forms, content distribution, and daily performance management into a single solution that helps operational teams deliver exceptional customer experiences. Deskless workers can communicate with one another and access valuable information online or offline anywhere they need it. ► Key contributor to the formulation of the company's business and digital strategies from concept to a fully scaled software system by designing, architecting, and building a large SaaS server capable of distributing and large scale deployment.► Establish multi-year Strategic Direction and Business Strategy for Information Technology across the Enterprise.► Manage project proposals, capital project submission, establish the capital budget, and perform project financial and impact analysis.► Ensure that existing and planned technical architecture, investments, and solutions are aligned with company business objectives.► Designed and build authentication system following the OpenID Connect standard, then integrated this authentication to AWS using federated identity.► Integrated OpenID connect system allow SAML authentication from 3rd party IDPs.► Integrated with Salesforce and HubSpot to allow seamless quoting and ordering system and customer tracking.► Designed and build Video Transcoding system that is used by half of the NFL teams.► Scaled servers for 100s of transactions to 1000s of transactions per second.► Provide insights on emerging technologies and trends relevant to enterprise goals and evolving needs.► Drive vision, strategy, and roadmap and determine capital investment parameters, priorities, and risks for enterprise-wide initiatives to maximize ROI.► Handle all recruiting and hiring of upper and mid-level Information Systems managers, systems engineers and developers.► Prepare and monitor IT KPIs and operational budgets that meet prevailing objectives and constraints.

Oversaw voice services network platforms to provide industry leading stability, reliability, high performance and security for our client voice environments. Developed Key Performance Indicators (KPI) to measure network performance and reliability of voice services. Planned and managed strategic activities and timelines, maintaining to monitor network’s availability and reliability such as System software, Certificates, Licenses, Hardware, Capacity and augmentation. Responsible for the strategic planning of the enterprise network architecture, managing, mentoring a team of network and voice engineers in the design, installation, configuration and maintenance of a large-scale enterprise infrastructure. ► Upgraded hosted VoIP platform to latest version, performed all testing, and upgraded active hosted VoIP platform with no down time.► Developed new software applications for CTI integration for a PC application for screen pop for CRM and helpdesk applications, software application for SNMP polling and inventory of network components, database inventory of all network and VoIP components, and SOAP integration for provisioning of BroadSoft and Sugar CRM systems.► Spearheaded new call recording system product for hosted recording platform.

Responsible for supporting VoIP phone system, system maintenance, software upgrades, documentation, and upkeep of impacted system standards for diverse client portfolio. Served as the subject matter expert for all pre and post sales enterprise IP-based telephone systems. ► Provide sales technical support for the VoIP product offering, including responding to RFPs, helping customers design and implement their VoIP infrastructure, and meeting with all levels within customer organizations. ► Customers varied in size from small to large LECs and ISPs. ► Partnered with customers in lab testing, implementation, and troubleshooting of VoIP networks.► Provided training to partner sales engineers on video services product.