Robert Fairweather Email and Phone Number
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Robert Fairweather is a Sr. Manager Advanced Resolution Center at Dell Technologies. He possess expertise in vendor management, pmp, service delivery, itil, it service management and 21 more skills.
Dell Technologies
View- Website:
- delltechnologies.com
- Employees:
- 270292
-
Sr. Manager Advanced Resolution CenterDell Technologies Oct 2022 - PresentAustin, Texas, United States -
Quality Senior Principal EngineerDell Mar 2011 - Oct 2022 -
Business Transformation Program ManagerComputer Sciences Corporation Apr 2008 - May 2011•Compile and analyze industry, customer, and product data to drive product roadmap decisions.•Transformed what was a single case management product into a product the company could sell to multiple state agencies and Medicaid state programs all over the US.•Collaborate with customers to understand and document requirements, use cases, and report specifications for a Medicaid case management system and fraud analysis application.•Translate inefficient paper-based process flows into cloud-based workflows with web-based task dashboards and document repositories including a mobile app for investigators in the field.•Serve as liaison between end users and outside vendor implementing IBM Business Process Manager (BPM).•Create help and training documentation. -
Microsoft Solutions ArchitectXerox Global Services Nov 2001 - Apr 2008•Lead Business Analyst on several states’ electronic childcare system implementations. Elicit requirements using interviews and conducting JAD sessions. Perform document analysis, requirements workshops, site visits and create business process descriptions, use cases, scenarios, and Visio workflow diagrams.•Work with Xerox sales and marketing teams in client proposals and sales calls including reviewing RFP responses, demonstrations of functionality, and reviewing roadmap items.•Manage junior business analyst’s workload and set project plan.•Create the following artifacts: Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface Designs.
Robert Fairweather Skills
Robert Fairweather Education Details
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Marketing & Finace
Frequently Asked Questions about Robert Fairweather
What company does Robert Fairweather work for?
Robert Fairweather works for Dell Technologies
What is Robert Fairweather's role at the current company?
Robert Fairweather's current role is Sr. Manager Advanced Resolution Center.
What is Robert Fairweather's email address?
Robert Fairweather's email address is ro****@****rox.com
What schools did Robert Fairweather attend?
Robert Fairweather attended Stephen F. Austin State University.
What skills is Robert Fairweather known for?
Robert Fairweather has skills like Vendor Management, Pmp, Service Delivery, Itil, It Service Management, It Strategy, Six Sigma, Project Management, It Management, Program Management, Pre Sales, Managed Services.
Who are Robert Fairweather's colleagues?
Robert Fairweather's colleagues are Alessandro Guarnieri, Donovan Louis, Barbora Nebusova, Mohamed Aziz, Manish Shukla, Imran Shaikh, David Giles.
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Robert Fairweather
Toms River, Nj -
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