Robert Falcone Email & Phone Number

Atlanta, Ga, Us

Worldwide, Oo

• Expertise standardizing and supporting IT operations, infrastructure, applications and processes.• Provide leadership and strategy to build IT organizations and support of best in class IT solutions to minimize costs and maximize value.• Deliver strategic business transformation projects and build IT shared services capabilities.• Success building and leading teams responsible for the full breadth of IT functionality: operations, applications, infrastructure, data centers, networks, help desk, service delivery, security, process improvement, program/project management, vendor management, public/private cloud, SaaS/IaaS, managed services, change management, acquisition integrations and divestiture carve-outs.

Essen, De

• Led regional Transformation Office, including securing executive level cross-functional resources that ensured alignment of strategic decisions, governance and status reporting of program portfolio implementations both regionally and globally.

Southfield, Michigan, Us

• Led IT Strategy and IT Shared Services serving North America.• Drove regional strategic IT lifecycle management as a leader of the company's global CIO council.• Overall responsibility with full P&L for an 80+ person IT organization that defined technology Strategy and delivered IT Shared Services for 16,000 end users. • Appointed to launch and lead global transformation comprised of major programs across six business areas. • Managed large cross-functional member teams to standardize and consolidate heterogeneous business processes, services and systems resulting in significant cost reductions.• Launched a regional/worldwide IT standardization program to reduce costs, simplify IT and utilize shared platforms.

Essen, De

• Appointed to help build a business case and expand the global IT shared services organization across North America. • Built and led a team of 45+ employees and 20 contractors in order to provide infrastructure, operations and application services.• Delivered multi-million dollar annual labor and operational cost savings via IT operations transition and transformation strategy.• Reduced costs significantly by conducting an extensive data center options analysis, site reviews of all providers, and establishment of two new data centers within 9 months.

Essen, De

• Created and led centralized shared services IT strategy with 110 staff and full budgetary responsibility supporting 3,500 users across 90+ locations.• Led due diligence, staff and technology integration for seven acquisitions and one global merger. • Consolidated acquired company systems into one standardized SAP application, thus reducing the number of systems used from 5 to 1 and significantly reducing annual costs. • Achieved 60% overall cost reduction after completion of IT integration of acquisitions.• Delivered multi-million dollar cumulative cost savings while achieving service improvements.

Essen, De

• Directed company-wide IT applications development and infrastructure to support 2,600 users across North America; transformed the enterprise landscape into a homogeneous platform.• Saved over a million dollars annually by migrating and consolidating numerous legacy applications on various operating platforms to a shared partitioned operating environment.

Cleveland, Ohio, Us

• Led entire IT organization supporting infrastructure/applications and strategic growth initiatives.• Reengineered, centralized and enhanced a distributed legacy custom-developed enterprise application and databases.• Implemented enterprise-wide networks and established PMO to maximize return on IT spend.• Successfully achieved a seamless acquisition integration.

Mba, Business

Bachelor’S Degree, Information Systems Management