Robert Feilmeier Email & Phone Number

Omaha, NE, US

Washington, D.C., US

As the move to the cloud accelerates, I now work in AWS while maintaining existing responsibilities, using tools such as terraform to create infrastructure as code, ansible and packer to build images for instances, and a wide variety of the AWS tool set. Work includes AWS GovCloud, and cross account functionality with IAM users and roles, S3 buckets, Route.

Washington, D.C., US

Still maintaining ownership of IVR systems, some IVR spec-writing, and Asterisk phone systems, my responsibilities now include those of Linux Administrator. Here I began true Linux management, installing OS's, in charge of all on premise-patch management for RedHat, CentOS, and Solaris. Management of on premise hardware, as well as ownership of replication.

Washington, D.C., US

As Windows 2000 was nearing EOL, I moved into the IVR administrator role while maintaining IVR spec-writing responsibilities. In this role I upgraded servers from 2000 to 2003 and 2008 and 2012 as those operating systems became available. I was responsible for Gallup's global IVR infrastructure. Hardware, software, patching, working with Telecom to ensure.

Washington, D.C., US

Began my Linux career after schooling in the Windows OS with an unfamiliar position programming IVR surveys in a language called BlaBla from Mediasoft. That language name is not a joke. In this role I learned how to QA my own code while providing feedback on logic and flow. Involved working with voice talents and fine tuning recordings to implement into.

Peterborough, London, GB

In this role I provided software support to customers experiencing difficulty with one of our platforms, or simply having a question on usage. Trained new customers on how to use our software after setting up their account as we transitioned to new platforms. Monitoring of exchange rates and occasional manual updates if rates were not syncing.