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Robert Ferry is a Senior Technical Product Manager, Carbon Black Security. Colleagues describe him as "Robert was the kind of Professional Services consultant who had product management in mind when talking to customers; and then he was the kind of Product Manager who never forgot his Professional Services roots. He’s able to glean more about a customer’s needs from a 15 minute conversation than most focus groups can in a 2-day summit, and has the engineering know-how to plot a short path from the product you have, to the product they need.", "I wholeheartedly endorse Robert for any cybersecurity role, highlighting his remarkable resilience, customer service excellence, and technical acumen in securing digital environments. Robert has consistently demonstrated an unparalleled capacity to tackle many challenges, no matter the complexity or volume, constantly emerging successfully on the other side. His dedication to our clients was evident in his relentless pursuit of excellence, ensuring the security and satisfaction of those he served. Robert's ability to understand and act on the needs of numerous customers, tailoring solutions to their unique environments, has been nothing short of impressive. His commitment to meeting and exceeding expectations speaks volumes of his professional integrity and dedication to cybersecurity. It's rare to come across someone who excels in the technical aspects of their role but also in customer engagement. Robert is that rare find. He is a true asset to any team, bringing his cybersecurity expertise and a level of customer care that sets him apart. I am confident that Robert will continue to excel and bring his unique blend of skills and dedication to any future role he undertakes.", and "Robert is one of the coworkers that you hope to have anywhere that you work. Knowledgable, dependable, honest and discrete. We have worked a range of issues from network design and deployment to security incident response, each and everytime he has been ahead of the curve in understanding the root cause and needed solution. His cross discipline background makes him the ideal candidate for just about any kind of project that you can bring to bear. From mobile device security to IPS layout and design to server/network device hardening, he's your man."
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Senior Technical Product Manager, Carbon BlackBroadcom, Carbon Black Division Nov 2023 - Apr 2024I use my Security Architect and Senior Security Consultant knowledge to give a customer perspective on the software development lifecycle phases and reviewing product requirement documentation to ensure that the technical components apply cyber security principles to the design for each of the development efforts. Working closely as a peer with Product Managers, UX Designers and Researchers, Engineering Architects and Leads, your fellow TPMs, and senior leadership, where appropriate, to focus on product design and functionality intensely and how customers find value in operating it. Partner with multiple teams on design and operation at various stages before releasing new features or products. Provide knowledge transfer sessions by hosting round tables with support, professional services, sales engineering, solution architects, technical marketing teams and partner teams around the world to bring everyone up to speed on the new products and features.Working knowledge of cyber threat hunting and using Carbon Black products MDR, EDR/XDR, App Control and NGAV to provide more visibility and more protection to the environment. Working knowledge and experience with Microsoft technologiesDeveloped user acceptance testing scenarios and pulled together testing teams from support, professional services, solution architects, sales engineering, technical marketing and partner specialists to insure we delivered the best customer experience.Developed early access program content for XDR, MDR and new features for the cyber security console. Contacted customers interested in the new features and hosted training and knowledge transfer sessions to collect feedback for the product, UX/UI and engineering teams.
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Senior Technical Product Manager, Vmware Carbon Black SecurityVmware Carbon Black Feb 2023 - Nov 2023Palo Alto, California, UsI use my Security Architect and Senior Security Consultant knowledge to give a customer perspective on the software development lifecycle phases and reviewing product requirement documentation to ensure that the technical components apply cyber security principles to the design for each of the development efforts. Working closely as a peer with Product Managers, UX Designers and Researchers, Engineering Architects and Leads, your fellow TPMs, and senior leadership, where appropriate, to focus on product design and functionality intensely and how customers find value in operating it. Partner with multiple teams on design and operation at various stages before releasing new features or products. Provide knowledge transfer sessions by hosting round tables with support, professional services, sales engineering, solution architects, technical marketing teams and partner teams around the world to bring everyone up to speed on the new products and features.Working knowledge of cyber threat hunting and using Carbon Black products MDR, EDR/XDR, App Control and NGAV to provide more visibility and more protection to the environment. Working knowledge and experience with Microsoft technologiesDeveloped user acceptance testing scenarios and pulled together testing teams from support, professional services, solution architects, sales engineering, technical marketing and partner specialists to insure we delivered the best customer experience.Developed early access program content for XDR, MDR and new features for the cyber security console. Contacted customers interested in the new features and hosted training and knowledge transfer sessions to collect feedback for the product, UX/UI and engineering teams. -
Technical Product Manager, Vmware Carbon Black SecurityVmware Carbon Black Jul 2022 - Feb 2023Palo Alto, California, UsI use my Security Architect and Senior Security Consultant knowledge to give a customer perspective on the software development lifecycle phases and reviewing product requirement documentation to ensure that the technical components apply cyber security principles to the design for each of the development efforts. Working closely as a peer with Product Managers, UX Designers and Researchers, Engineering Architects and Leads, your fellow TPMs, and senior leadership, where appropriate, to focus on product design and functionality intensely and how customers find value in operating it. Partner with multiple teams on design and operation at various stages before releasing new features or products. Provide knowledge transfer sessions by hosting round tables with support, professional services, sales engineering, solution architects, technical marketing teams and partner teams around the world to bring everyone up to speed on the new products and features.Working knowledge of cyber threat hunting and using Carbon Black products MDR, EDR/XDR, App Control and NGAV to provide more visibility and more protection to the environment. Working knowledge and experience with Microsoft technologies
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Senior Consultant. Vmware Carbon Black, Security Business DivisionVmware Oct 2019 - Jul 2022Palo Alto, Ca, UsProvided comprehensive technical guidance and implementation support to our customers, specializing in Carbon Black EDR/NGAV cloud products and on-premise Carbon Black Application Control solutions. This role involved customizing these endpoint security solutions to meet individual client requirements and ensuring their effective deployment and integration within diverse security infrastructures. The role included managing up to 80 different client projects at a time and bringing them to successful completion on time and within budget.Produce and deliver service-defined kickoff, implementation design and technical onboarding meetings, and periodic status updates with the customer.Used my security knowledge and expertise of the Carbon Black Platforms to drive all service objectives to completion and support all customer-related workflows.Support technical discussions pertaining to the Carbon Black platforms, associated detections and preventions, and general service-related best practices aligned to the Gold Standard Operating Model. Delivered implementation best practices, product training, alert triage, policy development, security best practices and cyber threat hunting services.Integrated endpoint security solutions into client security frameworks.Improve security posture for clients through verbose documentation and face to face interaction.Mentor other members of the professional services team. Host round tables with professional services, support and solution engineers giving briefings on what is changing within our products as well as what new security threats and vulnerabilities need to be addressed that week with our clients.Actively read, analyze, and remind clients of new threat reports and associated vulnerabilities.Consistently guides clients through OS Query, Security Hardening, Hash Analysis, NGAV, EDR, XDR, Process/File Reputation, and active threat hunting. -
Technical Services ConsultantCarbon Black, Inc. Dec 2014 - Oct 2019Palo Alto, California, UsProvided comprehensive technical guidance and implementation support to our customers, specializing in Carbon Black EDR/NGAV and on-premise Carbon Black Application Control solutions. This role involved customizing these endpoint security solutions to meet individual client requirements and ensuring their effective deployment and integration within diverse security infrastructures.Delivered implementation best practices, product training, alert triage, policy development, security best practices and threat hunting services.Integrated endpoint security solutions into client security frameworks.Improve security posture for clients through verbose documentation and face to face interaction.Mentor other members of the professional services team. Host round tables with professional services, support and solution engineers giving briefings on what is changing within our products as well as what new security threats and vulnerabilities need to be addressed that week with our clients.Actively read, analyze, and remind clients of new threat reports and associated vulnerabilities.Consistently guides clients through Security Hardening, Hash Analysis, NGAV, EDR, Process/File Reputation, and active threat hunting.
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Senior Network Security ArchitectPeabody Energy Oct 2010 - Dec 2014St. Louis, Missouri, UsSpecialties:- Incident Response- Risk Management- IDS and Firewall Management- Security Operations- Project Management- Vulnerability Management- Load Balancing- Disaster Recovery planning and testing- Proxy/Web/Email filtering- Change ManagementProvide network security architecture guidance for global projects including mine monitor and control, remote office security infrastructure and migrating new acquisition networks insuring they meet our network and security standardsTeam lead architecting and implementing a PKI infrastructure, web/email gateway infrastructure, a firewall management high availability environment with disaster recovery synchronization for business continuity, and the continuous monitoring of the security infrastructure using SIEM tools and Tivoli for more than 50 mines and offices around the worldCreate operation guides for information security products to assist in team development and cross trainingAssist with creating the standards and policies for information security and work with the Legal and HR teams on compliance reportingProvide direction, risk management and security awareness as part of the Architecture, Change Management, Disaster Recovery and Incident Response teamsCompleted training for and passed my CISSP certification -
Network Security ConsultantPeabody Energy 2007 - Oct 2010St. Louis, Missouri, UsProvide project management and analysis in the network security services area dealing with design, implementation and support of firewalls, proxies, remote access, mobility solutions, load balancers, endpoint protection, security information management and messaging solutions.
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Consultant - Network Security @ Peabody EnergyTeksystems Jan 2007 - Sep 2010Hanover, Md, Us -
Project Leader Special ProjectsMay Department Stores Jun 1995 - Jan 2007St Louis, Missouri, Us* Assisted in the development of a process to report on PCI compliance using tools like Nessus, Tripwire and Landesk patch management* Supported the web presence from static only pages to a full ecommerce system that made more than $25 million in sales* Designed an email security gateway system made up of linux, Symantec, Postfix and other Unix tools to implement a realtime blacklist/greylist blocking process that cut SPAM down 87%* Assisted in the design and implementation and support of a high availability infrastructure of Cisco firewalls, F5 DNS and load balancers protecting the web farm* Designed, implemented and supported a farm of 26 linux servers based xcat with assistance from IBM for a fast and repeatable build and deployment process. Farm was made up of image, web, database and application servers based on need.* Performed the duties of webmaster supporting multiple data centers and programming teams using websphere and java on IBM AS400's* Assisted in the distributed deployment of Lotus Notes to each of the store companies* Work with the Bridal group to build and maintain an online bridal registry* Work with Executive Recruiting to build and maintain a web based system for college recruiting* Design and build the internet security infrastructure protecting eMail and Web services* Introduce internet eMail into the company* Research the Internet business space and design and build a May presence.* Systems Administration - Windows, Solaris, Unix and Network Management Systems -
Professional ServicesAscom Timeplex Oct 1993 - Jun 1995UsProvided professional services solutions for network management needs covering software, hardware, and network design to customers worldwide.Designed, developed, and implemented Security Tracking System to report user activity on Timeview/2000 Network Management System.Designed, developed, and implemented software (Informix 4GL, C) to drive the Emergency Recovery Plan for Great Western Bank that transferred primary control of processing operations from Corporate Headquarters in California to disaster recovery site in New Jersey.Designed and developed the Performance Trending Analysis Tool (PTAT) - (Informix 4GL, Informix SQL, C, AWK, C-Shell) that tracks performance and utilization of Link2 backbone networks.Designed and developed the Channel Connectivity Management System (CCMS) - (Informix 4GL, Informix SQL, C, AWK, C-Shell) that manages addition, deletion, and modification of channel circuits on a massive scale allowing users to reroute large portions of a backbone network in minimal time.The PTAT and CCMS systems were utilized for Disaster Recovery at many of the baby Bell companies, the Federal Reserve Bank, Sprint, MCI, customers in Paris, London and Hong Kong.
Robert Ferry Skills
Robert Ferry Education Details
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Hillsborough Community CollegeComputer Science -
Washington University In St. LouisComputer Science
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Lindenwood UniversityComputer Science
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Southwestern Illinois CollegeBusiness
Frequently Asked Questions about Robert Ferry
What is Robert Ferry's role at the current company?
Robert Ferry's current role is Senior Technical Product Manager, Carbon Black Security.
What is Robert Ferry's email address?
Robert Ferry's email address is ic****@****hoo.com
What is Robert Ferry's direct phone number?
Robert Ferry's direct phone number is +161739*****
What schools did Robert Ferry attend?
Robert Ferry attended Hillsborough Community College, Washington University In St. Louis, Lindenwood University, Southwestern Illinois College.
What skills is Robert Ferry known for?
Robert Ferry has skills like Network Security, Security, Firewalls, Cisco Technologies, Dns, Disaster Recovery, Unix, Data Center, Network Engineering, Voip, Network Administration, Vpn.
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